Mail, photos, messaging, and phone/call options for staying in touch.
Residents at Topeka Corrections Facility can place outgoing collect or prepaid phone calls but cannot receive inbound calls. Phone service runs through ICS Corrections, Inc. To receive calls, set up a prepaid account through ICSolutions by calling 1-888-506-8407 or registering at www.icsolutions.com. Residents can't call cell phones unless a prepaid account is established with the phone company. The system also blocks chain dialing, three-way calling, call forwarding, and dialing extra digits from resident phones. Except for attorney calls, all resident phone calls may be monitored and recorded under KAR 44-2-102(c). If you're having trouble getting calls to go through, follow the vendor's setup steps: create and verify your account, add funds, and confirm your number is activated.
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Staying in touch is possible, but the phone system at Topeka Correctional Facility has a few rules that can trip people up. Here's how calls work and what to do so you don't miss them.
Want to receive phone calls from someone at Topeka Correctional Facility? You'll need to set up an account first. Kansas Department of Corrections (KDOC) requires residents to place outgoing collect or prepaid calls through ICS Corrections, Inc.
Phone calls at Topeka Correctional Facility are outbound only, so a little setup on your end makes a big difference. Here's how prepaid accounts work, what to know about cell phones, and what to expect around monitoring and emergencies.
Want phone calls from someone at Topeka? Your best bet is setting up an ICSolutions prepaid account and getting your number verified and activated.
Worried about accidentally breaking a rule during your visit? Here's the key thing to know: contact is allowed, but only in a very limited way. Anything beyond that can end your visit early.
Yes. Resident telephone calls, except attorney calls, may be monitored and recorded under KAR 44-2-102(c).
Not unless you set up a prepaid account with the phone company. If you plan to receive calls on a cell phone, confirm your account and number activation with the vendor before expecting calls.
In a verifiable family emergency, call the facility directly. During business hours, you'll be forwarded to the resident counselor, who can relay the message.
Bringing a child to visit at Topeka Correctional Facility is doable, but the facility is strict about who can bring a minor and what ID counts. Follow the rules below so you don't get turned away at check-in.
Bringing kids to visit at Topeka Correctional Facility? It's allowed in most cases, but a few rules can stop a visit before it starts. Here's what you need to know—including what to bring and when a child might be turned away.
Before you can visit someone at Topeka Correctional Facility, you need to be approved and placed on their visitation list. Walk-ins aren't allowed—your application has to clear first.
