How to Contact an Inmate at Facility

At Torrance County Detention Facility, detainees cannot receive incoming calls. If you need to pass along information or check on someone’s status, you’ll need to use the facility’s phone numbers for staff assistance instead of trying to call the detainee directly.

For general information about a detainee at this facility, call (505) 452-4821 between 7 a.m. and 3 p.m. Have identifying details ready so staff can locate the right person: full name (including any hyphenated names), any aliases, date of birth, and country of birth. Need to leave an urgent message for a detainee? Call (505) 384-2711. You'll be asked to provide the detainee's full name and alien registration number, plus your name and a phone number where you can be reached. The detainee will then be given your message.

Steps-to-follow

• ✓ Skip trying to call the detainee directly. Detainees at Torrance County Detention Facility cannot receive incoming calls.
• ✓ For general detainee information, call (505) 452-4821 (available 7 a.m. to 3 p.m.). Be ready with the detainee’s full name (including hyphenated names), any aliases, date of birth, and country of birth.
• ✓ For an urgent message to the detainee, call (505) 384-2711. Leave the detainee’s full name and alien registration number, plus your name and a phone number where staff can reach you.

Before you rely on any plan, confirm the current phone numbers, call hours, and message procedures directly with the facility. Policies and availability can change. The numbers listed for Torrance County Detention Facility are (505) 452-4821 for general information (7 a.m. to 3 p.m.) and (505) 384-2711 to leave an urgent message. This information doesn't cover other possible contact methods (like email, mail rules, or paid phone services), any fees, or updated schedules. Verify directly with the facility or through an official source before you take the next step.