How to Leave an Urgent Message for Someone at Torrance County Detention

You can't call someone at Torrance County Detention directly. To get an urgent message to them, you'll need to leave it with staff—here's how.

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How to Leave an Urgent Message for Someone at Torrance County Detention

Detainees at Torrance County Detention can't receive incoming calls. The facility handles urgent messages through a dedicated phone line: you call, provide identifying details and your message, and staff pass it along.

If what you need is general information about a detainee (not an urgent message), use the facility’s information line instead. Call (505) 452-4821 between 7 a.m. and 3 p.m.

How to Leave an Urgent Message for Someone at Torrance County Detention

To leave an urgent message for a detainee at Torrance County Detention, call (505) 384-2711. Be ready to provide the detainee’s full name and their alien registration (A-) number so staff can route your message correctly.

  • Detainee’s full name
  • Detainee’s alien registration (A-) number
  • Your name
  • A callback phone number where you can be reached
  1. Identify yourself - Say your name and the phone number where you can be reached.
  2. Identify the detainee - Give the detainee’s full name.
  3. Provide the A-number - Leave the detainee’s alien registration (A-) number.
  4. State the urgent message - Say the message you need delivered as clearly and briefly as you can.

Once you've left your message at (505) 384-2711 with the detainee's full name, A-number, and your callback info, staff will deliver it. This is how the facility handles urgent communication since detainees can't receive calls directly.

Note: The facility does not publish a guaranteed timeframe for when an urgent message will be delivered, so plan for some uncertainty.

Need general information about a detainee instead? Call (505) 452-4821 between 7 a.m. and 3 p.m. Have identifying details ready - it speeds things up.

  • First name, last name (including any hyphenated names)
  • Any aliases they may use
  • Date of birth
  • Country of birth

Quick Tips Privacy

  • Have the detainee’s A-number ready before you call (505) 384-2711.
  • Leave your callback number clearly so staff can include it with the message.

Privacy tip: Keep your message brief and avoid sharing sensitive financial details over the phone. Write down what you said and when you called - there's no published guarantee on delivery timing.

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