Arizona

How to contact an inmate at Travis County Correctional Complex

Last Updated on May 21, 2023

A friendly help guide for Travis County Correctional Complex. Learn how to find an inmate and send letters, photos, and more.

How to contact an inmate at Travis County Correctional Complex

This help guide will walk you through how to connect with an inmate. Follow the steps below to find an inmate and send letters and photos:

  1. How to find an inmate online
  2. How to message an inmate
  3. Sending photos and postcards
  4. Frequently asked questions about Travis County Correctional Complex
  5. Overview of Travis County Correctional Complex
  6. Inmate services at Travis County Correctional Complex

Here's a short video on how to contact an inmate at Travis County Correctional Complex:

How to message an inmate

How to message an inmate at Travis County Correctional Complex

You can use your phone or computer to send emails letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send an message, start by searching for an inmate at Travis County Correctional Complex .

Sending Photos and Postcards

How to send photos and postcards to Travis County Correctional Complex

A great way to send love and support to loved one at Travis County Correctional Complex is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Travis County Correctional Complex.

Frequently asked questions about Travis County Correctional Complex

  1. How long does it take to deliver a message?

    If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Travis County Correctional Complex.

  2. How much does it cost to send a message to Travis County Correctional Complex?

    You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

  3. What services can I use to contact an inmate at Travis County Correctional Complex?
    Penmate

    You can use Penmate to send letters and photos to an inmate from your phone. It's a easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

    Securus messaging

    Securus may be another option for communicating with an inmate at Travis County Correctional Complex. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

    JPay

    Some county jails and state prisons may support for sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

    Smart Jail Mail

    You may also check if Smart Jail Mail is available at Travis County Correctional Complex. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

  4. What is the mailing address of Travis County Correctional Complex?
    Mailing address:

    Travis County Correctional Complex
    3614 Bill Price Rd
    Del Valle , TX 78617
    (512) 854-9889

    Business hours:
    • Monday: 8:00 AM – 5:00 PM
    • Tuesday: 8:00 AM – 5:00 PM
    • Wednesday: 8:00 AM – 5:00 PM
    • Thursday: 8:00 AM – 5:00 PM
    • Friday: 8:00 AM – 5:00 PM
    • Saturday: Closed
    • Sunday: Closed

Overview of Travis County Correctional Complex

Travis County Correctional Complex is a correctional facility located in Del Valle, Texas, serving Travis County and its surrounding areas. The facility is a part of the Travis County Sheriff's Office and is responsible for housing inmates who have been arrested and charged with a crime in the area. The facility has a capacity of over 3,000 inmates, making it one of the largest correctional facilities in the state.

The complex is divided into several housing units, each with its own set of inmates and staff members. The facility offers a wide range of programs and services to its inmates, including educational programs, substance abuse treatment, and vocational training. Inmates can also participate in religious services and counseling sessions.

The facility is known for its strict security measures, including a high-tech surveillance system that monitors inmates' movements and activities 24/7. The staff members at the facility are highly trained and experienced in dealing with inmates who may be violent or have mental health issues.

Travis County Correctional Complex also has a medical unit that provides healthcare services to inmates who require medical attention. The medical staff is available 24/7 and includes doctors, nurses, and other healthcare professionals.

Overall, Travis County Correctional Complex is a well-run correctional facility that provides a range of services and programs to its inmates. The facility's focus on security and rehabilitation makes it a valuable asset to the community it serves.

What services are provided by Travis County Correctional Complex?

Travis County Correctional Complex provides a wide range of programs and services to its inmates. They aim to create a safe and secure environment while also providing opportunities for rehabilitation and personal development. One of the programs offered is education and vocational training. Inmates can take classes to earn their GED or participate in vocational training programs to develop skills in various trades. This helps them prepare for re-entry into society, increasing their chances of finding employment and reducing the likelihood of recidivism.

Another program offered is substance abuse treatment. This includes individual and group counseling, as well as access to support groups such as Alcoholics Anonymous and Narcotics Anonymous. The facility also offers mental health services, including medication management and therapy. Inmates can receive treatment for a variety of mental health conditions, including depression and anxiety.

Travis County Correctional Complex also offers religious services to inmates. They have chaplains on staff who facilitate religious services and provide spiritual support to those who seek it. In addition, inmates can participate in recreational activities such as sports, games, and exercise classes. These programs help promote physical and mental well-being, reduce stress, and encourage positive social interactions among inmates.

To help inmates prepare for life outside of prison, the facility offers re-entry services. This includes assistance with job placement, housing, and other essential needs. Inmates can also participate in re-entry classes that teach life skills such as money management and conflict resolution. These programs help reduce recidivism by providing inmates with the tools they need to successfully reintegrate into society.

Overall, Travis County Correctional Complex provides a comprehensive range of programs and services to its inmates. By focusing on education, mental health, substance abuse treatment, and re-entry services, the facility aims to promote rehabilitation