How to send messages, photos, and packages
Travis County Corrections Complex issues wireless tablets through GettingOut, giving eligible inmates access to messaging, educational content, and multimedia. Download the
Search for a loved one and send messages and photos in minutes.
Writing to someone at the Travis County Correctional Complex (TCCC) in Del Valle? Send mail to: 3614 Bill Price Rd., Del Valle, TX 78617.
Mail rules at Travis County are strict. Something as small as a stamp, sticker, or Polaroid can get your entire envelope sent back. Use the checklists below to make sure your letter, photos, or reading material doesn't get rejected as contraband.
Mail rules at Travis County Jail are strict. Small mistakes—wrong envelope, a book shipped from you instead of a retailer—can get the whole thing rejected. Follow these rules to keep your letters, photos, and reading materials from bouncing back.
Set up a prepaid calling account through ViaPath Technologies, the phone vendor for Travis County Corrections Complex. Use ViaPath's payment and support numbers for account setup, payments, and troubleshooting.
The jail provides one free local attorney call that is limited to 20 minutes and is not recorded. Attorneys must register separately with the ViaPath phone/video systems, and only numbers registered on the TCSO Private Do Not Record List are protected from recording.
Eligible inmates can use GettingOut wireless tablets for messaging, educational content, and multimedia. Download the
Send mail directly to the inmate at the facility where they are housed. Make sure what you’re mailing follows the facility’s contraband rules, or it may be rejected and returned.
Yes, but only if they’re mailed directly from a U.S. publisher, publication supplier, or bookstore—friends and family can’t send them. Inmates are limited to two books and two magazines at a time, and extra literature in a shipment will be rejected.
No. Loose postage stamps, blank paper, blank envelopes, and similar stationery items are listed as contraband and will be rejected and returned to the sender.
Trying to reach someone at the Travis County Corrections Complex for legal help? Two things matter most: understanding how the jail's free attorney call works, and registering attorney phone and video accounts correctly so privileged conversations stay protected.
Scheduling a face-to-face visit at TCCC is straightforward, but timing rules are strict. Book through the required scheduling system at least a day ahead, and plan your arrival so you don't miss the check-in cutoff.
Want to add money to someone's Inmate Trust Fund at the Travis County Correctional Complex? The process is simple once you have the right information. Here's exactly what you need for in-person, mail, and Western Union deposits.
