How to visit, scheduling, dress code, and visitor requirements
Travis County State Jail allows two visits per week—either face-to-face or onsite video (kiosk). On-site visitation runs Wednesday through Sunday, 8:00 am to 9:00 pm. Face-to-face visits are non-contact and must be scheduled at least 24 hours ahead using ViaPath Technologies' Travis County visitation scheduler. For onsite video questions, call ViaPath customer support at 1-855-208-7349. Arrive at least 30 minutes early. Check-in closes 15 minutes before your visit, and late arrivals aren't accepted. You'll wait in the central lobby until staff direct you to your assigned booth, then exit promptly when the visit ends. Face-to-face visits allow two visitors (three if a child under 12 is present). Minors under 17 must be accompanied by a parent or guardian, and anyone 17 or older needs a government-issued photo ID. Dress conservatively—no outside food or drinks allowed. Attorney video visits have separate registration requirements.
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Bringing kids to a jail visit takes extra planning—especially when it comes to headcounts and IDs. Here's what Travis County allows for onsite visits, so you show up with the right people and the right documents.
Want to catch a video call from someone at TCCC?
Visiting at Travis County goes smoothly when you pick the right visit type, schedule within the rules, and give yourself enough time to check in. Here's how to set everything up — and avoid getting turned away for running late.
Your first in-person visit at Travis County Correctional Complex (TCCC) is straightforward once you know the system. Visits are non-contact, you'll need to schedule ahead of time, and check-in has a firm cutoff. Follow the steps below to book your slot and show up ready.
Scheduling your first visit at Travis County Correctional Complex (TCCC) is straightforward once you understand your options. Here's how face-to-face visits compare to onsite video visits—and how to lock in your time slot without getting turned away at check-in.
Travis County enforces a conservative dress code for onsite visits. Show up in the wrong outfit, and staff can turn you away—no exceptions. Check what you're wearing before you leave home.
Planning a visit to Travis County? Here's the key scheduling rule: you get two visits per week total, and different visit types count toward the same limit.
Bringing kids to visit someone at Travis County Correctional Complex takes extra planning. The facility has a strict visitor limit and specific rules about children's ages and ID requirements. Here's what changes when children are part of your group — plus timing details that can make or break your visit.
Dress code violations are one of the fastest ways to get turned away at the door. Use this checklist to make sure your outfit passes inspection at Travis County Correctional Complex (TCCC).
On-site visitation at Travis County State Jail is available Wednesday through Sunday from 8:00 am to 9:00 pm.
Schedule a non-contact, face-to-face visit at least 24 hours in advance using ViaPath Technologies’ Travis County visitation scheduler. For onsite video visit questions, call ViaPath customer support at 1-855-208-7349.
Arrive at least 30 minutes before your visit so you have time to check in. Check-in closes 15 minutes before the visit, and late check-ins are not accepted; you’ll wait in the central lobby until staff direct you to your assigned booth.
Privileged, unrecorded calls with clients in Travis County custody require proper setup. You'll need to register correctly with each system the county uses—otherwise your number and attorney status won't be recognized.
Keeping attorney-client communication privileged at Travis County Correctional Complex comes down to two things: using the facility's attorney phone process correctly and getting your attorney video visit account verified before you try to schedule.
However you send money to someone at Travis County Correctional Complex (TCCC), the deposit needs the right identifiers to land in the correct account. Before you start, gather the inmate's full name, date of birth, and their Jail ID Number or Booking Number. Don't have those details? Use the county's Inmate Search to look them up first. Guessing is one of the fastest ways to create delays.
