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What to Do When Your Visit Plans Change: Adding or Cancelling Visitors at Treutlen PDC

• 2 min read • gdc.georgia.gov
What to Do When Your Visit Plans Change: Adding or Cancelling Visitors at Treutlen PDC

Every change starts the same way: pull up your existing visit in the Georgia Department of Corrections (GDC) visitation system. Find your scheduled visitation record, and from there you can either add an approved person to that visit or cancel it altogether.

Reminder: You can only add people who are already approved visitors for Treutlen PDC. If someone isn't approved yet, handle that first - the system won't let you add them to a scheduled visit otherwise.

  1. Open the GDC “Add Visitor” option - This is the tool you use when you already have a scheduled visitation and need to make changes.
  2. Find your scheduled visit - Use the “Add Visitor” flow to locate your existing appointment in the system.
  3. Add only approved visitors - Before you try to add someone, make sure they’re already approved to visit at Treutlen PDC (approved visitors are people who have completed the Visitation Request Form and had it submitted to the facility where your loved one is incarcerated).

Tip: Need to add someone who isn't approved yet? Have them fill out the Visitation Request Form and submit it to the facility first. Once they're approved, come back and add them to your scheduled visit.

  1. Use the GDC “Cancel my visit” option - This is the official way to cancel a scheduled visitation.
  2. Locate your scheduled appointment - The cancellation tool will prompt you to find the visit you previously scheduled.
  3. Cancel the visit in the system - Follow the prompts until the visit is cancelled so it’s removed from the schedule.

Note: Use the

What to Do When Your Visit Plans Change: Adding or Cancelling Visitors at Treutlen PDC

After adding someone or cancelling, double-check that the change actually went through - especially if you're close to the deadline. For weekend visits at Treutlen PDC, the cutoff is 5:00 PM on Wednesday of that week. For state-holiday visits, it's 5:00 PM three days before the holiday. If you're making changes near those cutoffs and the system won't cooperate, stop guessing. Check your scheduled visit record again, and call the facility directly to confirm your visit is correctly updated or cancelled.

  • ✓ Weekend visits: request or modify by 5:00 PM on Wednesday of the same week
  • ✓ State-holiday visits: request or modify by 5:00 PM three days before the holiday
  • ✓ If you’re inside the cutoff window and the system won’t take your change, contact the facility to confirm what’s on the schedule

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