Trousdale Turner Prison, TN

Visiting at Trousdale Corrections Facility starts with Tennessee's Visitor Application (CR‑2152). Submit the form with a current photograph and wait for approval before scheduling any visit. Applications go through an NCIC background check, and approval typically takes about 30 days. Once approved, you'll schedule visits through the facility's system—this might be on-site kiosks, vendor portals, or apps. Scheduling windows and lead times vary. Staff can change or cancel visits at their discretion. Visit options (onsite vs. remote, contact vs. non-contact) and rules on searches, visitor limits, and allowed items differ by facility, so confirm Trousdale's current instructions before you travel.

Trying to stay in touch with someone at Trousdale Corrections Facility (Trousdale Turner)? Start by checking whether phone service is currently available. The facility temporarily suspended phone calls during the COVID-19 event, and interruptions can happen—don't rely on calls without confirming first. Calls are outbound only and typically monitored or recorded, so you can't call an inmate directly. Most Tennessee facilities use a third-party vendor for phone, video, and messaging. You'll need to register with the facility-approved vendor and add funds or use an accepted payment method. Setup and payments happen through the vendor's website, app, kiosk, or portal—exact steps depend on Trousdale's vendor. Make sure your phone number is on the incarcerated person's approved list.

To send mail to someone at Trousdale Corrections Facility (Trousdale Turner), use the facility's official mailing address for resident correspondence (check the facility contact details for the exact address). On the envelope, include the resident's committed name, TDOC ID, and the facility name—this helps electronic processing and prevents routing errors. Staff screen incoming mail, and it's typically scanned into a digital file for delivery to inmate tablets or kiosks within a few business days. Legal mail follows separate verification procedures. Don't enclose money orders or cashier's checks with letters, cards, or photos. Funds go through a separate lockbox system, and prohibited-item rules may apply to photos, oversized cards, and other materials.

Sending money to someone at Trousdale Corrections Facility typically goes through vendor channels like ConnectNetwork's website, toll-free phone line, payment phone numbers, or mobile app—not an in-person cash handoff. The facility directs families to official money-transfer or lockbox instructions and doesn't accept cash given to staff at visitation or sent through regular mail. For lockbox or mailed deposits, you'll usually need a money order or cashier's check made payable to the incarcerated person. Personal checks and cash are generally not accepted. Electronic payments go through third-party processors, and convenience or processing fees show at checkout—review them before confirming. Use the person's full name plus facility ID or birthdate, keep your receipt, and allow one to two business days for deposits to post.