Phone & Messaging

Trousdale Turner lockdowns, quarantine status, and what it meant for phone calls and family contact

During Trousdale Turner's COVID-era response, the facility went on lockdown and temporarily suspended normal communication. Here's what happened, how it affected phone calls, and how families could stay informed.

2 min read corecivic.com
Trousdale Turner lockdowns, quarantine status, and what it meant for phone calls and family contact

Trousdale Turner went on lockdown while staff moved incarcerated people to quarantine status. During this kind of shift, normal routines slow down - count times, housing changes, access to shared services. The priority becomes separating people and managing health precautions.

During this same period, Trousdale Turner temporarily suspended phone calls until Monday, May 4, 2020. The pause was tied directly to moving inmates to quarantine status. Even though phone calls were normally allowed, that specific window came with a disruption while the facility adjusted housing and operations.

Trousdale Turner lockdowns, quarantine status, and what it meant for phone calls and family contact

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  • Call the 24-hour COVID-19 information hotline for Trousdale Turner family updates: (615) 263-3200.
  • Keep sending letters even if phone access is disrupted; address mail as: Inmate’s Last Name, First Name, TDOC #, Trousdale Turner Correctional Center, 140 Macon Way, Hartsville, TN 37074.
  • If your loved one’s calls suddenly stop during a lockdown or quarantine movement period, treat it as a possible temporary service interruption and use the hotline to check for timing and updates.

Tip: If you’re trying to figure out whether phone calls are currently running normally - or whether there’s a temporary suspension window - use the Trousdale Turner family hotline at (615) 263-3200 for the fastest facility-specific updates.

These were temporary, time-stamped measures from the COVID-era response - the phone suspension "until Monday, May 4, 2020," the lockdown during quarantine transfers. Conditions change quickly, and what was true then may not match today's operations. Before planning around phone access or worrying something is wrong, verify the current situation through the Trousdale Turner 24-hour COVID-19 information hotline at (615) 263-3200. Official facility updates will have the most accurate status.

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