What Happens If Your Loved One Is Under Quarantine at Trousdale Turner (Visits and Communication)

In CoreCivic notices for Trousdale Turner, "quarantine status" refers to separating people as part of a health response. The facility reported moving inmates into quarantine status - meaning tighter movement controls inside while staff manage exposure risk. When that happens, everyday routines shift quickly. Anything that brings people in and out of the facility, like in-person visiting, gets affected first.

During the period described in CoreCivic's notice, Trousdale Turner was on lockdown while staff moved inmates into quarantine status. Lockdowns and quarantine procedures typically bring visit restrictions or pauses - limiting traffic helps staff control spread and manage housing changes. The key point: don't assume normal visiting rules apply if your loved one is quarantined. Confirm what the facility is allowing right now before you travel.

3

• ✓ Call the 24-hour COVID-19 information hotline for Trousdale Turner family members: (615) 263-3200.
• ✓ Ask whether your loved one is currently in quarantine status and what that means for movement, programming, and visitation right now.
• ✓ Ask what “clearance” looks like (what staff are waiting on before quarantine ends), since CoreCivic says medical care is available around the clock and health services follow CDC guidelines related to COVID-19.
• ✓ If in-person visits are limited, ask what communication options are currently available (for example: phone access, mail, or any approved electronic options) and what steps you need to take to use them.

When quarantine is involved, your fastest path to clarity is a phone call. Ask directly: Is your loved one quarantined right now? Are visits allowed for their housing status? CoreCivic set up a 24-hour COVID-19 information hotline specifically for Trousdale Turner families - use it to avoid wasted trips and get current guidance. If you're worried about health and timelines, ask how quarantine decisions are being handled. CoreCivic states that comprehensive medical care is provided around the clock at Trousdale Turner and that its health services team adheres to CDC guidelines related to COVID-19. You can ask what that looks like for your loved one's situation and what needs to happen before restrictions ease.

1. Call the 24-hour hotline - Use (615) 263-3200 and ask whether your loved one is still in quarantine status.
2. Confirm what “cleared” means in practice - If you’re told they’re no longer quarantined, ask when the status changed and whether the facility is currently allowing in-person visits.
3. Don’t travel until you have a yes on visits - Trousdale Turner reported being on lockdown while moving inmates into quarantine status, so get confirmation that quarantine/lockdown restrictions won’t block your visit that day.