How to send messages, photos, and packages
Truesdale Adult Detention Center offers secure remote video visitation through SmartInmate. To get started, create a visitor account (sign-up is advertised as quick and free), complete any required identity verification, and wait for approval before scheduling. Each inmate gets two free 20-minute video visits per week. Join from any internet connection, or use the free visitor terminal in the Detention Center lobby. For login issues, scheduling problems, or audio/video trouble, contact Smart Communications directly—facility staff don't handle vendor technical support. Set up your account and review the scheduling rules before your first visit.
Search for a loved one and send messages and photos in minutes.
Create a visitor account with SmartInmate and complete any required identity verification. Once your account is approved, schedule your video visit through the vendor platform.
Contact Smart Communications for all technical support and account questions for video visits. The Alexandria Sheriff’s Office does not provide vendor technical support.
Yes. Inmates are allowed two free 20-minute video visits per week.
Your first video visit at Alexandria Adult Detention Center comes down to three things: register, get approved, and book within the scheduling window. Here's how to avoid the most common first-time surprises.
Trying to figure out the easiest way to do a video visit with someone at Alexandria's Adult Detention Center? You have two options: connect from anywhere with internet, or use the free terminal in the Detention Center lobby at the Public Safety Center. The right choice depends on your internet setup and how much travel time makes sense for you.
Wondering what support your loved one can access at Alexandria Adult Detention Center? Think of it in three buckets: education, sobriety support, and reentry preparation. Here's what the facility offers, plus who to contact for current schedules and enrollment.
