How to Send Money to Tryell Work Farm (NC)

You must be listed as an approved visitor for that offender before you can send money. No exceptions. Even if you have the correct name and details, your deposit will be rejected if you're not on the list.

North Carolina uses ViaPath (including ConnectNetwork) for deposits. You can pay online, through the mobile app, by phone, or at a walk-in location. Funds typically post to the offender's account the next business day.

Steps to Follow

• ✓ Use a ViaPath/ConnectNetwork option (web, mobile, phone, or walk-in) to send money. These deposits typically show up in the offender’s account the next business day.
• ✓ If you are mailing a money order for a Trust deposit, make it payable to TouchPay.
• ✓ Include a deposit slip with the money order.
• ✓ Mail it to: TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174.

If something goes wrong with a deposit (for example, you cannot complete a payment or it does not post as expected), call ViaPath’s toll-free assistance line at 877-650-4249.

Before sending anything, confirm you're on the approved visitor list. Only approved visitors can make deposits. Checking this first saves you from a rejected transaction and the frustration of sorting it out later.

Mailing a money order? Double-check everything before you send it. Make the money order payable to TouchPay, include a deposit slip, and mail it to TouchPay Holdings, LLC at PO Box 174, Houston, TX 77001-0174. Missing paperwork or a wrong payee line can delay the deposit.

• ✓ Confirm which ViaPath/ConnectNetwork deposit channels you can use right now (web, mobile, phone, or walk-in).
• ✓ Confirm the expected timing for funds to be available (web/mobile/phone/walk-in deposits typically post the next business day).
• ✓ Keep ViaPath support handy for deposit issues: 877-650-4249.