How to send messages, photos, and packages
Turbeville Correctional Institution handles virtual visitation through GTL's visitor portal. Start by creating an account at scdoc.gtlvisitme.com/app. Book your virtual visit at least three days in advance but no more than seven days out. Plans change? You can modify a visit up to two days before and cancel up to one day before through the vendor portal. Each session runs 50 minutes with a flat $10 fee charged when the visit begins. If the session ends early, you won't get a refund. All video visits are recorded and monitored. Prohibited behavior—including nudity or displaying drugs or weapons—can lead to immediate termination and disciplinary action. For phone-related issues, the facility directs you to vendor help lines for blocking numbers or setting up prepaid calling accounts.
Search for a loved one and send messages and photos in minutes.
Create a virtual visitation account at scdoc.gtlvisitme.com/app, then follow the portal's steps to schedule. Complete any vendor verification prompts and use the portal's support options if you run into issues.
Schedule your virtual visit at least three days and no more than seven days in advance. You can attempt to modify up to two days before, and you can cancel up to one day before the scheduled time.
A 50-minute virtual visit costs a flat $10, charged when the visit begins. The fee isn’t refundable if the session ends early.
To block your number for inmate calls, call 1-866-230-7761. To set up a prepaid (PrePay) calling account, call 1-800-483-8314.
Your first in-person visit at Turbeville goes smoothly when you know the timing rules, what ID to bring (especially for kids), and what to expect once you arrive. Use this checklist before you leave home.
Getting approved to visit at Turbeville starts with one form: SCDC Form 19-127. Once you understand how to get it, whether to submit online or by mail, and who to contact with questions, the whole process becomes much more manageable.
If your loved one is at Turbeville Correctional Institution, SCDC rules for closed-security facilities limit how often you can visit. Here's the breakdown of in-person visits allowed—and how the weekly rule and monthly cap actually work together.
