Penmate Inmate Support Guides
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How to Contact an Inmate at Facility

Looking to support someone at Turner County Jail House, GA? The fastest confirmed option is placing an approved package order by phone. For parole questions, you'll need a different office than the Georgia DOC Ombudsman.

• 1 min read Based on general GA policies
How to Contact an Inmate at Facility

To place an approved package order for this facility, call Union Supply at 1-562-361-5719 or use the toll-free line at 1-855-247-0563.

Note: Parole-related questions are outside the Georgia DOC Ombudsman unit’s jurisdiction. For parole matters, contact Pardons and Paroles.

How to Contact an Inmate at Facility

Steps to Follow

  • ✓ Call 1-562-361-5719 to place an order by phone for an offender.
  • ✓ If you prefer toll-free, call 1-855-247-0563 to place an order by phone.
  • ✓ For parole-related questions, contact Pardons and Paroles (not the Georgia DOC Ombudsman unit).

Before placing a package order, confirm you're using the current phone line. The verified numbers are 1-562-361-5719 and the toll-free 1-855-247-0563. If you hit busy lines or get conflicting instructions, check the official Georgia Department of Corrections "sending packages" information or reach out through official facility channels directly.

Got a question about parole status, hearings, or parole decisions? Make sure you're contacting the right office. The Georgia DOC Ombudsman unit doesn't handle parole concerns. Those go to Pardons and Paroles. Contact options and procedures can change, so verify the current method with Pardons and Paroles before you spend time gathering paperwork or leaving detailed messages.

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