Who to Call and Where: Miami‑Dade Corrections Addresses & Phone Numbers for Families
Having the right phone number up front can save you hours of hold music. Here are the key contacts for Miami-Dade Corrections & Rehabilitation (MDCR).
For general questions, call 786-263-7000. This is your best starting point if you're unsure which department you need. For booking questions specifically, call 786-263-5312. Use this number when you're trying to confirm whether someone has been booked or need booking-related details.
24/7 Line: MDCR has an automated phone system and customer support available around the clock at 972-734-1111.
Metro-West Detention Center - 13850 NW 41st Street, Miami, FL 33178. Phone: 786-263-5110.
Pre-Trial Detention Center - 1321 NW 13th Street, Miami, FL 33125. Phone: 786-263-4110.
Turner Guilford Knight Correctional Center - 7000 NW 41st Street, Miami, FL 33166. Phone: 786-263-5341. Fax: 786-263-5690.
MDCR Headquarters is located at 3505 NW 107 Ave., Doral, FL 33178.
For MDCR public records requests, the Public Records Custodian is Sylvia Hanks. You can reach her at Sylvia.Hanks@miamidade.gov or by phone at 786-263-5892.
Need disability-related accommodations for MDCR programs, activities, or services? Contact Chief Edith Wright at 786-263-6139 or by email. For accessible materials, sign language interpreters, or other communication accommodations, reach out at least five days in advance.
TTY: Call 711 (Florida Relay Service).
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