Phone & Messaging

How to Contact an Inmate at Turney Center Industrial Complex, TN (TN)

Getting in touch with someone at Turney Center Industrial Complex is straightforward once you understand the basics. Here's what you need to know about phone policies, visitation approval, and custody notifications.

3 min read Verified from official sources
How to Contact an Inmate at Turney Center Industrial Complex, TN (TN)

Turney Center follows Tennessee Department of Correction policy: no inbound phone calls to inmates. You can't call the facility and ask to speak with someone who's incarcerated there.

Family emergency exception: If there is a family emergency, contact the facility chaplain. The chaplain may be able to facilitate a phone call when it is necessary.

For in-person contact, start with the Visitation Application (CR-2152). Submit the completed form to the warden along with a current photograph. TDOC allows immediate family members plus up to eight additional visitors to apply, so think through who needs to be on the list. Once approved, mark your calendar: visitation applications must be renewed every 24 months.

What you can bring inside: Visitors may only take a photo ID and car keys or a key fob into the visitation area. Everything else, including phones, wallets, and smart watches, should stay locked in your vehicle.

Need updates about someone's custody status? Tennessee offers offender status notifications through VINE. Register by selecting Tennessee, searching by name or TDOC number, then choosing "Get Notified." Live VINE operators are available 24/7 at (888) 868-4631 if you need help.

Steps to Follow

  • Complete the Visitation Application (CR-2152) and return it to the warden with a current photograph attached.
  • If multiple people plan to visit, make sure the right people apply. Immediate family members and up to eight additional visitors may apply to be approved.
  • Put a reminder on your calendar to renew. Visitation applications must be updated every 24 months.
  • Pack for the visit with the item limits in mind. Only your photo ID and car keys or key fob are allowed into the visitation area, so leave phones, wallets, and smart watches secured in your vehicle.
  • Plan around the phone rule. Inbound telephone calls to inmates are not permitted.
  • If there is a true family emergency, contact the facility chaplain, who may facilitate a phone call when necessary.
  1. Open VINE and choose Tennessee - Start the registration process by selecting Tennessee from the state dropdown.
  2. Search for the person - Look up the offender by name or TDOC number.
  3. Select “Get Notified” - Choose the “Get Notified” option to register for status notifications.
  4. Call for live help if you need it - VINE operator support is available 24/7 at (888) 868-4631.
How to Contact an Inmate at Turney Center Industrial Complex, TN (TN)

Before counting on any phone arrangement, confirm the current "no inbound calls" rule and how the chaplain-facilitated emergency call process works. Emergency procedures often come with specific instructions, and you don't want to lose time figuring things out when something urgent happens.

  • How to submit the Visitation Application (CR-2152) to the warden for this facility
  • What counts as an acceptable “current photograph” to attach to the application
  • Whether there are any additional approval limits or rules beyond “immediate family and up to eight additional visitors may apply”
  • The 24-month update requirement and how renewals are handled
  • The items rule for the visitation area (photo ID and car keys or key fob only) and where personal property must be stored

When you register for VINE notifications, verify the Tennessee workflow: select Tennessee, search by name or TDOC number, then choose "Get Notified." Keep the 24/7 support number handy: (888) 868-4631.

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