Send Photos & Mail at Twin Falls Community Re-entry Center, ID

How to send messages, photos, and packages

Overview

Twin Falls Community Re-entry Center uses ViaPath tablets for in-unit communication. The facility publishes guidance under "ViaPath Tablets" and "ViaPath Accounts" with details on account access and tablet setup. For vendor or technical problems, contact ICSolutions customer care at 888-506-8407, or write to 2200 Danbury Street, San Antonio, TX 78217. To use tablet services, create a ViaPath account (or log in to an existing one), typically through the state or IDOC vendor link. Paid tablet features require available funds in your vendor account, added using accepted payment methods.

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Quick Facts

  • Information about ViaPath tablets for this facility and how to access accounts is provided under 'ViaPath Tablets' and 'ViaPath Accounts'.
  • ICSolutions customer care can be reached at 888-506-8407 and their mailing address is 2200 Danbury Street, San Antonio, TX 78217.
  • To use in-cell tablets, family members typically need to create or log in to a ViaPath account through the IDOC/vendor link.
  • Paid tablet features and phone/video services usually require funds in the vendor account; add money using the vendor’s accepted payment methods.

Send Photos & Mail Guides

How to Send Mail to Someone at Twin Falls Community Reentry Center

For mail to reach someone at Twin Falls Community Reentry Center (TFCRC), the first line of the address must include two things: the resident's last name and their IDOC number. Missing either one can delay delivery or get your letter returned. Double-check before you seal the envelope.

Common Questions

How do I create a ViaPath account for an inmate at Twin Falls Community Re-entry Center?

Use the facility-referenced "ViaPath Accounts" page to create a new account or log in. If an IDOC or vendor link is provided, use it. Once set up, manage tablet access and services through that account.

Who do I contact for help with tablets, calls, or vendor issues?

Contact ICSolutions customer care at 888-506-8407 for vendor help. You can also mail correspondence to 2200 Danbury Street, San Antonio, TX 78217.

How do I add money for my loved one’s tablet or communication services?

Log in to the approved vendor account (ViaPath if applicable) and follow the steps to add funds. Use accepted payment methods so paid tablet and communication services are available.

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