How to send messages, photos, and packages
At Two Rivers Correctional Institution, phone calls, electronic messages, and payments run through approved vendor platforms. Oregon DOC contracts with JPay, ICS Corrections (which uses Access Corrections for trust deposits), and Telmate for inmate communications and electronic payments. You'll need to create and verify an account with the facility's approved provider before receiving calls or setting up video and messaging. Funding happens through vendor portals or deposit options—kiosks and vendor sites typically require a login or confirmation code. Starting December 1, 2025, visits are scheduled through the IC Solutions/ICSolutions website, so register there before arranging a visit.
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Two Rivers contracts with JPay, ICS Corrections (which uses Access Corrections for trust deposits), and Telmate for electronic payments and communications.
Yes. You’ll generally need to create and verify an account with the facility’s approved communications vendor before receiving calls or setting up video or messaging services.
Use the deposit or payment options provided by the contracted vendors (for example, vendor portals tied to JPay, ICS Corrections/Access Corrections, or Telmate). Vendor sites and kiosks commonly require a login or confirmation code.
Address the envelope with the inmate’s exact booking name (no nicknames). Add their institutional/booking ID if you have it, and include your full return name and address.
Under general Oregon DOC guidance, letters and photographs are typically allowed through the mail system. Two Rivers-specific information confirms you can bring up to five non‑Polaroid photos into a visit, but the facility's mail photo rules weren't available in the documents reviewed.
Mail is typically opened and inspected and can be rejected if it violates rules or includes contraband. If it’s rejected, the sender and recipient usually get written notice, and there’s typically a time window to request an appeal or administrative review.
Your first visit goes smoother when you show up with the right items—and nothing that'll slow you down at the door. Use this checklist to pack for an in-person visit at Two Rivers.
Your first Oregon DOC visit goes much smoother when you bring the right basics—and leave the wrong items at home. Use this checklist to avoid getting turned away at the door.
If a medical condition makes walking through a metal detector unsafe, you can still visit at Two Rivers. You'll just need your doctor to complete the Oregon DOC Metal Detector Medical Exception Form before your visit.
