How to deposit funds, commissary, and payment options
To fund an SCDC phone or trust account for someone at Tyger River Correctional Facility, you can make a cash deposit through ConnectNetwork Walk-In Retail at more than 26,000 participating stores nationwide. Sign into ConnectNetwork and select Walk-In Retail before heading to the store. Other options include third-party vendor websites, lobby kiosks, money-transfer services, or mailing a money order or cashier's check to the processor. Rules vary by vendor. Online, phone, and kiosk deposits usually post quickly, while mailed payments take longer since they're processed after the vendor receives them. Requesting a GTL refund? Expect a mailed check in about 2 to 4 weeks. If 30 days pass with no refund, call 1-866-640-5445.
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Phone calls from Tyger River getting blocked? Need a better way to pay? Here's the quick fix: GTL phone support handles blocks, PrePay gets you discounted rates, and ConnectNetwork Walk-In Retail lets you deposit cash at stores near you.
Use ConnectNetwork Walk-In Retail to make a cash deposit for an SCDC phone or trust account at a participating store. Sign into ConnectNetwork and select Walk-In Retail before you go so the cashier can process the deposit.
GTL mails refunds within about 2 to 4 weeks after receiving your request. If 30 days pass and you still haven't received it, call 1-866-640-5445.
Common alternatives include online third-party deposits, lobby kiosks, money-transfer services, or mailing a money order or cashier’s check to the processor. Processing times and required details vary by vendor, so follow the provider’s instructions closely to avoid delays.
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Staying in touch with someone at Tyger River Correctional Facility comes down to three main options: phone calls, virtual visits, and sending money by money order. Here's what you need to know to get started.
