How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Ulster County Jail.

Sending Photos and Postcards

A great way to send love and support to a loved one at Ulster County Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Ulster County Jail.

Frequently asked questions about Ulster County Jail

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Ulster County Jail.

2. How much does it cost to send a message to Ulster County Jail?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Ulster County Jail?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Ulster County Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Ulster County Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Ulster County Jail?

   Mailing address:

   Ulster County Jail
   380 Boulevard
   Kingston, NY 12401
   Phone: (845) 340-3644

5. What are the visiting hours at Ulster County Jail?

   Visiting hours at Ulster County Jail vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (845) 340-3644 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Ulster County Jail?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Ulster County Jail for their specific mail policies.

7. How do I send money to an inmate at Ulster County Jail?

   You can send money to an inmate at Ulster County Jail through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Ulster County Jail?

   Many facilities now offer video visitation as an alternative to in-person visits. At Ulster County Jail, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Ulster County Jail?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Ulster County Jail for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Ulster County Jail, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Personal growth and transformation often begin with structured opportunities that address both immediate needs and long-term goals. The rehabilitation philosophy at Ulster County Jail typically centers on providing inmates with comprehensive services designed to build essential life skills while addressing underlying challenges. This approach recognizes that meaningful change requires multiple pathways of support, from basic education to therapeutic intervention.

Educational services may provide foundational learning opportunities through literacy programs and academic instruction that help inmates develop critical thinking skills. Financial literacy courses often focus on practical money management, budgeting, and understanding credit systems that inmates can apply upon release. These educational components typically emphasize building confidence and competence in areas that directly impact successful community reintegration.

Mental health support services often include individual counseling and group therapy sessions that address trauma, addiction, and behavioral patterns. Also available are therapeutic programs that may focus on anger management, substance abuse recovery, and cognitive behavioral approaches to decision-making. Physical fitness opportunities typically complement these services by promoting overall wellness and providing healthy outlets for stress management, creating a holistic approach to personal development that addresses both mental and physical well-being.

Daily Life & Visitation

The concrete walls and metal fixtures of Ulster County Jail create a highly structured environment where every aspect of daily life operates within clearly defined boundaries. Inmates now follow regimented schedules that begin early each morning with wake-up calls and headcounts. The day typically unfolds with designated meal times, work assignments, and recreational periods that provide essential structure to institutional life. Security staff regularly conduct rounds and inspections to maintain order throughout the facility.

Housing units generally accommodate multiple inmates in shared cells or dormitory-style arrangements, with basic furnishings including beds, storage areas, and shared bathroom facilities. Living spaces remain compact and functional, requiring inmates to adapt to limited personal space and privacy. However, inmates may personalize their areas with approved personal items and commissary purchases within established guidelines. The facility typically maintains different housing classifications based on security levels and individual needs, helping to create more manageable living environments for various inmate populations.

Also available are structured programming schedules that may include educational classes, vocational training, and substance abuse counseling designed to provide meaningful daily activities. Recreation opportunities often include access to television areas, library services, and exercise periods in designated spaces. Inmates can typically maintain family connections through scheduled visitation sessions and phone privileges, though these communications generally operate under specific time restrictions and monitoring protocols. Work assignments within the facility may involve kitchen duties, maintenance tasks, or cleaning responsibilities that help inmates develop routine and contribute to daily operations while earning modest compensation for commissary purchases.