How to send messages, photos, and packages
The quickest way to reach Union County Jail is the main switchboard at 865-992-6262. For non-emergency dispatch, call 865-992-4062. For records, call 865-992-5212. The Union County Trustee office also publishes contact details for account or billing questions. As for communicating with someone inside, most jails don't accept incoming calls for inmates. Instead, inmates place outbound calls or use video and tablet messaging, and those communications are typically monitored and recorded. Phone, video, and messaging services are often handled through a third-party vendor. You'll usually need to set up an account, add funds through the vendor's app, website, or a lobby kiosk, and make sure your phone number is on the inmate's approved-call list before they can reach you.
Search for a loved one and send messages and photos in minutes.
You typically can't call an inmate directly. Inmates place outbound calls or send messages, and those communications are usually monitored and recorded. Check with the jail's vendor for specifics.
Most facilities use a third-party vendor for phone, video, and tablet messaging. You'll need to create an account with the approved vendor and add funds through their app, website, or a lobby kiosk. Your phone number usually needs to be on the inmate's approved-call list before they can contact you.
For general jail inquiries, call 865-992-6262. For non-emergency dispatch call 865-992-4062, and for records call 865-992-5212. Use the Union County Trustee office contact information for account or billing questions.
If you're trying to reach someone held at Union County Jail, your best bet is to call the jail directly for current instructions. Keep the Trustee's Office contact info handy too, since some jail-related questions overlap with county office business.
Sending money to someone at Union County Jail starts with a quick call to confirm the current process and accepted payment types.
Trying to reach Union County Jail, the Sheriff's Office, or the Trustee? Having the right number and knowing when offices are open saves a lot of frustration. Here are the key contacts in one place.
