How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Union County Sheriff's Office.

Sending Photos and Postcards

A great way to send love and support to a loved one at Union County Sheriff's Office is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Union County Sheriff's Office.

Frequently asked questions about Union County Sheriff's Office

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Union County Sheriff's Office.

2. How much does it cost to send a message to Union County Sheriff's Office?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Union County Sheriff's Office?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Union County Sheriff's Office. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Union County Sheriff's Office. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Union County Sheriff's Office?

   Mailing address:

   Union County Sheriff's Office
   901 Main St
   Maynardville, TN 37807
   Phone: (865) 992-6262

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Open 24 hours
   • Saturday: Open 24 hours
   • Sunday: Open 24 hours

5. What are the visiting hours at Union County Sheriff's Office?

   Visiting hours at Union County Sheriff's Office vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (865) 992-6262 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Union County Sheriff's Office?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Union County Sheriff's Office for their specific mail policies.

7. How do I send money to an inmate at Union County Sheriff's Office?

   You can send money to an inmate at Union County Sheriff's Office through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Union County Sheriff's Office?

   Many facilities now offer video visitation as an alternative to in-person visits. At Union County Sheriff's Office, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Union County Sheriff's Office?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Union County Sheriff's Office for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Union County Sheriff's Office, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Personal growth and skill development form the cornerstone of rehabilitation efforts within Union County Jail’s comprehensive service framework. The facility typically emphasizes a holistic approach to inmate development, recognizing that meaningful change often occurs through structured learning opportunities and practical skill acquisition. This philosophy guides the delivery of various services designed to address educational gaps, develop marketable skills, and foster personal responsibility among participants.

Educational services at the facility may provide inmates with opportunities to advance their academic credentials through structured learning environments. Tutoring programs often support individuals working toward their GED or seeking to improve basic literacy and numeracy skills. These educational initiatives typically focus on building foundational knowledge that can serve inmates both during their incarceration and upon their return to the community. Additionally, vocational programs may offer hands-on training in practical trades and skills that align with local employment opportunities, helping participants develop marketable abilities for future job placement.

Support services extend beyond traditional academic and vocational training to address broader aspects of personal development. Faith-based programs often provide spiritual guidance and community connection for those seeking this form of support during their rehabilitation journey. Employment readiness services typically focus on essential job-seeking skills, including resume preparation, interview techniques, and workplace communication. Additionally, recycling programs may offer inmates the opportunity to contribute meaningfully to environmental sustainability while developing work habits and responsibility. These diverse services work together to create a comprehensive support system that addresses multiple aspects of personal growth and community reintegration.

Daily Life & Visitation

The concrete walls and steel doors of Union County Jail create a structured environment where routine becomes the foundation of daily existence. At present, inmates actively navigate a world where every aspect of life operates according to established schedules and security protocols. The facility typically maintains consistent wake-up times, meal periods, and scheduled activities that provide predictable rhythm to each day.

Housing arrangements generally consist of shared cells or dormitory-style units, where inmates adapt to limited personal space and communal living. Personal belongings are usually restricted to essential items, with additional comfort items often available through the commissary system. While the physical environment may feel restrictive, inmates typically develop coping strategies and form social connections that help them manage their daily circumstances. The dining area serves meals at designated times, and inmates generally eat together in a supervised setting that provides some social interaction.

Additionally, the facility often provides various programs and activities designed to maintain both physical and mental well-being. Recreation time may include access to exercise areas, television viewing, or reading materials from the facility library. Work assignments within the jail typically offer inmates opportunities to contribute to facility operations while developing routine and responsibility. Visitation policies usually allow for regular contact with family members, and communication options may include phone calls and written correspondence. These connections with loved ones often serve as crucial support systems that help inmates maintain hope and motivation throughout their time at the facility.