How to Send Money to Someone at Union Parish Work Release (LA): All approved options

Union Parish Work Release uses Louisiana DOC's JPay system for inmate deposits. JPay is the only approved vendor. You can send funds by mailing a money order, visiting a MoneyGram location, depositing online or through JPay's mobile app, calling in a payment by phone, or using kiosks in visiting areas.

1. Get a money order and make it payable to JPay - This is required for mailed deposits.
2. Write the person’s name and ID on the memo line - Add the incarcerated person’s name and ID number on the “memo” or “used for” line so the payment can be matched correctly.
3. Fill out the Money Order Deposit Slip - JPay requires the deposit slip to go in the envelope with the money order.
4. Mail only the payment and required slip - no extra notes - Don’t include letters or personal notes with your money order; any enclosures will be discarded.
5. Plan for processing time - Once JPay receives your money order, approved money orders are processed within ten (10) business days.

Moneygram Phone Kiosk

• ✓ Have the incarcerated person’s full name and ID number in front of you before you start
• ✓ If you’re using a MoneyGram walk-up location, bring the exact information you’ll need to enter for the person you’re sending money to
• ✓ If you’re depositing by telephone, write down the details of the payment as you submit it
• ✓ If you plan to use a kiosk, confirm it’s available to you during visiting (kiosk access can depend on local setup)
• ✓ Keep your receipt and any confirmation/reference number right away

Large deposits can take longer, even when you do everything right. Under Louisiana DOC policy, money orders over $500 require DOC approval before posting. Deposits totaling $500 or more - regardless of method - trigger an investigation that can delay funds until it's complete. If timing matters, plan ahead and don't count on the money being available immediately.

Never hand cash directly to someone in custody. Louisiana DOC is clear: visitors cannot give money to an imprisoned person. Use JPay deposit options instead. Also, skip the side channels - the DOC warns that using Cash App to send money to incarcerated people is illegal.

• ✓ Mail a money order through JPay (with the required deposit slip)
• ✓ Use MoneyGram walk-up locations
• ✓ Send funds through JPay online or in the JPay mobile app
• ✓ Make a deposit by telephone
• ✓ Use a kiosk in the visiting area (when available)

Clean records are your best friend if a deposit goes missing. Hold onto your money-order stub, receipts, and confirmation numbers. Double-check that you used the correct name and ID number. For mailed money orders, remember that processing starts when JPay receives the payment - approved money orders are processed within ten (10) business days after receipt, not counting mailing time.

1. Verify the details you submitted - Confirm you used the correct name and ID number and that your receipt matches what you intended to send.
2. Check your proof of payment - Find the money-order stub or the receipt/confirmation number from MoneyGram, phone, online/app, or kiosk deposits.
3. Allow the normal processing window - For mailed money orders, approved payments are processed within ten (10) business days after JPay receives them (mailing time is separate).
4. Factor in $500+ reviews - If your deposit totals $500 or more, it may be under investigation and delayed until that review is complete.
5. Reach out with your records in hand - When you contact JPay or the facility for help, having your receipt or money-order information ready makes it much easier to track.