Upshur County Jail, TX

Visiting at Upshur County Jail takes a little setup. Visits are a privilege and can be limited or canceled for rule violations, lockdowns, or emergencies. The jail offers both on-site contact visits and remote video visits, and most non-attorney visits may be monitored or recorded. Scheduling starts online: create your own visitation account (staff won't do it for you), verify it with the email validation code, then complete the background questionnaire before picking an available time. Remote video visits are scheduled through the jail's approved video system. Availability varies by housing unit, and the scheduler may hide dates if the inmate already has a visit that week. Upshur County also reports that net proceeds from commissary commissions and sales of e-cigarettes, phone minutes, and visitation minutes go into a separate Inmate Welfare Fund.

Upshur County Jail uses NCIC's inmate messaging and mail-scanning system, promoting NCIC.com as a quicker, cheaper alternative to regular mail for sending messages and pictures. To get started, create an account at NCIC.com. For service questions, the jail directs you to NCIC customer support. The county's contract with NCIC took effect November 30, 2016, and a May 28, 2021 addendum expanded the scope to include mail scanning. Under the contract, the county receives a $73,000 minimum annual guarantee plus 60% of gross revenue above that amount. Electronic messaging systems typically require purchased credits, and messages may be screened. Check NCIC.com for Upshur-specific setup and payment details.

You can add money to an inmate's trust account at Upshur County Jail using the lobby kiosk (cash or credit) or by credit card over the phone or online. Daily deposits are processed by Access Corrections via ACH. Commissary items come through Keefe Commissary Network, which pays the Sheriff's Office a 38.5% commission on gross sales (excluding specified non-commission items). Net proceeds from commissary commissions, e-cigarette sales, phone minutes, and visitation minutes go into a separate Inmate Welfare Fund. Inmates place commissary orders by phone using their booking (SO) number and a PIN tied to their trust account. Vendor systems and kiosks may charge service fees and follow their own processing rules, so read the on-screen or vendor instructions before submitting a deposit.