Upshur County Jail, TX

Upshur County Jail contracts with NCIC for phone, video, and messaging services. The county's NCIC contract took effect November 30, 2016, and a May 28, 2021 addendum added mail-scanning services. Messaging through NCIC is advertised as quicker and cheaper than regular mail—you can send messages and pictures instantly once you set up an account. To get started, create an account with the vendor, purchase message credits, and submit your message or photo through their system. Keep in mind that vendor screening and delivery rules apply to all messages and attachments. Under the contract, Upshur County receives a $73,000 minimum annual guarantee and 60% of gross revenue above that amount.

Most mail for Upshur County Jail inmates goes to a central processing PO Box (PO Box 591, Longview, TX), where it's scanned and delivered electronically rather than handled at the jail itself. Address your letter to the processing center with the inmate's full name and SO number so it matches correctly. Stay within the limits: five pages max, no larger than 8.5 by 11 inches, and write on the front side only since scanning is front-only. Photos are limited to one per mailing—send extra photos and the entire letter may be returned undelivered. Originals aren't returned and may be destroyed after delivery. Legal and medical mail are exceptions—mail those directly to the facility under its legal/medical mail rules.

Upshur County Jail processes inmate trust-account deposits daily via ACH through Access Corrections. You can add funds at the lobby kiosk using cash or a credit card, or pay by credit card over the phone or through the facility's approved website. Keefe Commissary Network supplies commissary items under a five-year contract, and the Sheriff's Office receives a 38.5% commission of gross sales (excluding specified non-commission items). Net proceeds from commissary commissions, plus sales of e-cigarettes and phone and visitation minutes, go into a separate Inmate Welfare Fund. Inmates place commissary orders by phone using their booking (SO) number and a PIN tied to their trust account. Before sending money, confirm any sender approvals and expect vendor service fees.

For jail or detainee questions, call the Upshur County Sheriff Office at 903-843-2541. The Upshur County Tax Office lists its phone number and offers online search and payment for property tax accounts. Handling a worthless-check case? Payments to the Upshur County Criminal District Attorney can be made through the AllPaid/GovPayNow payment page—the DA's listing also includes the office phone and address. For victim support, the Texas Crime Victims' Compensation Program publishes toll-free assistance numbers and provides a mailing address for completed applications. When calling, have the person's identifying details ready. Avoid sending sensitive personal information over unsecured email.