How to Send Mail to Someone at Upshur County Jail (NCIC digital messaging vs. physical mail)

Upshur County uses NCIC's inmate messaging system for all mail. The easiest way to send a message, documents, or photos is to create an account on NCIC.com and send everything digitally.

This setup is part of a mail-scanning process designed to reduce contraband and speed up delivery. Here's the key thing to know: if you mail physical items through NCIC's processing, the inmate receives an electronic copy. The originals - including photos - are destroyed after processing.

1. Create an account on NCIC.com - this is the system Upshur County uses for inmate messaging and electronic delivery.
2. Write your message in the messaging system - messages sent through NCIC can be delivered for the inmate to view electronically.
3. Attach photos or documents if needed - you can send documents and photos electronically, including by taking a picture of a document and attaching it.
4. Know how it will be received - the inmate views what you send through the same system on facility kiosks or tablets (if applicable).

Option B Addressing

• ✓ Address it exactly like this:
• ✓ Inmate Name
• ✓ SO# (booking number)
• ✓ Facility Name
• ✓ P.O. Box 591
• ✓ Longview, Texas 75606
• ✓ Double-check everything before you drop it in the mail - anything sent to this PO Box for processing will NOT be returned or released to the sender.

Physical Rules

• ✓ Use paper sized 8.5 inches wide x 11 inches tall only
• ✓ Keep it to 5 pages or fewer (over 5 pages will not be scanned)
• ✓ Write on one side only - scanned mail is front side only, so don’t write on the back
• ✓ Include no more than 1 photo per mailing (more than 1 photo means the entire letter and contents won’t be delivered)

Whether you message through NCIC or mail a letter for scanning, the result is the same: the inmate receives it electronically and views it on kiosks or tablets. If you mailed something to NCIC's processing address, don't expect the original to reach them. Once it's scanned and delivered digitally, the physical copy - including any photos - gets destroyed.

Physical Letter Checklist

• ✓ Write the inmate’s name and SO# (booking number) clearly, and include the facility name
• ✓ Mail it to: P.O. Box 591, Longview, Texas 75606
• ✓ Use 8.5" x 11" paper only
• ✓ Send 5 pages or fewer
• ✓ Write on the front side only (no writing on the back)
• ✓ Include no more than 1 photo per mailing

Some mail gets handled differently than regular personal letters. If you're sending something time-sensitive or specialized - like legal or medical correspondence - call the facility first to confirm the right mailing method. Otherwise, it could get delayed or misrouted.