Where to Send Legal, Medical, and Reading Material for Someone at Upshur County Jail (Don't Use the PO Box)
Upshur County uses a central mail processing system for most inmate mail, and that's where regular letters and photos should go. But legal mail, medical mail, and publications follow different rules. Send those to the PO Box and they may never reach your person.
Under Upshur County's mail rules, most inmate mail gets routed through a designated central address for processing. The big exceptions: books, magazines, newspapers, legal mail, and medical mail. Those items should not go through the PO Box process. They must be mailed directly to the facility.
- ✓ Books (do not send through the PO Box)
- ✓ Magazines (do not send through the PO Box)
- ✓ Newspapers (do not send through the PO Box)
Legal mail needs to go straight to the facility where the inmate is housed, and it has to follow that facility's mail rules. The central processing and PO Box system will not accept it.
Medical mail works the same way. Send it directly to the facility where the inmate is housed, following the facility's mail rules. It will not be accepted through the central PO Box and scanning process.
Upshur County's central processing setup handles ordinary inmate correspondence, the kind of mail that can be scanned and delivered through their messaging workflow. Publications and sensitive categories like legal and medical mail are carved out as exceptions. The rules are clear: those go to the facility, not the PO Box. In practice, think of the PO Box as "letters and routine items only." Books, magazines, newspapers, legal mail, and medical mail all need to go directly to where your person is housed.
Before you send anything that needs to go to the facility (especially legal or medical mail), call to confirm the jail's physical mailing address and any specific handling rules. The Upshur County Sheriff Office main phone number is 903-843-2541.
If your question is about the mail scanning and messaging process, or whether something should go through central processing versus directly to the facility, Upshur County lists the inmate mail scanning service phone number as 1-844-724-2076.
- Sort what you are sending - Books, magazines, and newspapers are exceptions, and they must not go through the PO Box process.
- Separate legal and medical mail from everything else - Legal mail and medical mail must be sent to the facility where the inmate is housed, following the facility’s mail rules.
- Use the central processing address only for non-exempt mail - Under the county’s rules, all inmate mail other than publications, legal mail, and medical mail goes to the designated central address for processing.
- Confirm the correct destination before you pay for shipping - Call to verify the facility mailing address for items that must go directly to the jail, and use the mail scanning service line if your question is about the central processing workflow.
- ✓ Upshur County Sheriff Office: 903-843-2541 (confirm the facility mailing address and local mail rules)
- ✓ Inmate mail scanning service line: 1-844-724-2076 (questions about the scanning and central processing setup)
Reminder: Do not send books, magazines, newspapers, legal mail, or medical mail to the PO Box used for processing. Those items must go directly to the facility where the inmate is housed, following the facility's mail rules.
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