How to send messages, photos, and packages
Upshur County Jail contracts with NCIC for phone, video, and messaging services. The county's NCIC contract took effect November 30, 2016, and a May 28, 2021 addendum added mail-scanning services. Messaging through NCIC is advertised as quicker and cheaper than regular mail—you can send messages and pictures instantly once you set up an account. To get started, create an account with the vendor, purchase message credits, and submit your message or photo through their system. Keep in mind that vendor screening and delivery rules apply to all messages and attachments. Under the contract, Upshur County receives a $73,000 minimum annual guarantee and 60% of gross revenue above that amount.
Search for a loved one and send messages and photos in minutes.
Want your letter delayed or returned? Leave off the SO number. For mail going through the NCIC processing address, format your envelope like this: Inmate Name, SO# (booking number), Facility Name, P.O. Box 591, Longview, TX 75606. The SO number routes your mail to the right person—double-check it before sealing the envelope.
Upshur County Jail uses NCIC's inmate messaging and mail-scanning system, so sending mail works differently here. You can send messages and attachments electronically through NCIC, or mail a physical letter to NCIC's processing address. Either way, the inmate receives everything electronically.
Upshur County scans most inmate mail through a central processing system. Legal and medical mail work differently—you need to send them directly to the facility where the inmate is housed, not to the NCIC/PO Box address.
Upshur County Jail routes most inmate mail through NCIC's scanning system. Follow the size limits and address it correctly, and your letter is much more likely to get through without being returned or destroyed.
Mailing reading materials or sensitive documents to someone in Upshur County? The key is knowing what can't go through the NCIC processing PO Box—and where those items need to go instead.
Upshur County uses NCIC for inmate messaging. Create an account at NCIC.com to send messages and pictures, then follow the vendor steps to buy message credits and submit your content; screening and delivery rules apply.
Yes. The NCIC contract was amended on May 28, 2021 to add mail-scanning services.
The contract guarantees Upshur County a $73,000 minimum annual payment and provides the county 60% of gross revenue above that guarantee.
For faster (and usually cheaper) contact, use NCIC inmate messaging by creating an account at NCIC.com. If you prefer physical mail, send it to PO Box 591, Longview, TX, addressed with the inmate's full name and SO number.
No. Legal and medical mail must not be sent to the PO Box processing center; mail it directly to the facility under its legal/medical mail rules.
Mail going through the PO Box is limited to five pages max, with pages no larger than 8.5 by 11 inches, and it’s scanned on the front side only (don’t write on the back). Only one photo is allowed per mailing—more than one can cause the entire letter and contents to be returned and not delivered.
A marriage license in Upshur County costs $82.00 — unless you bring a Texas Premarital Education Certificate. With that certificate, the fee drops to $22.00.
At Upshur County Jail, inmates place their own commissary orders — family members can't order on their behalf. Orders happen by phone using the inmate's SO (booking) number and a PIN linked to their trust account.
Need to put money on someone's trust account at Upshur County Jail? The county offers three deposit options: a lobby kiosk, a credit card payment by phone, or a credit card payment through a website.
