What You Need to Know About Phone Calls and Electronic Messaging from USP Beaumont
Phone calls and electronic messages can be a lifeline, but they come with rules and monitoring. Here's how communication works at USP Beaumont so you can avoid surprises and stay connected.
Inmates at USP Beaumont can be authorized to use the telephones to stay in touch with family and other approved contacts. That said, the rules are strict. Third-party calls and alternative call arrangements are not allowed. The facility wants to prevent phone use for criminal activity or other inappropriate purposes. So if someone asks you to "connect" a call, patch in another person, or use any kind of workaround, don't do it. It will likely violate the rules and could cost your loved one their phone privileges.
If you're receiving calls from USP Beaumont, expect them to be monitored. A notice is posted next to each inmate telephone letting callers know. Keep your conversations practical and steer clear of anything that could create problems for your loved one or anyone else.
Attorney calls: Unmonitored calls to attorneys are permitted in certain circumstances. This is a limited exception, not the default for regular family and friend calls.
The Bureau of Prisons uses the TRUFONE system at its facilities, including USP Beaumont. TRUFONE has security features that allow both live and remote monitoring of approved inmate calls. That's a big part of how the facility enforces its rules around phone activity.
Electronic messaging through TRULINCS is closer to basic, text-only email than the messaging apps on your phone. Messages can only contain text. Attachments aren't allowed, and each message is limited to 13,000 characters (roughly two pages). If you have a lot to say, break it into separate messages so nothing gets cut off.
TRULINCS messaging is monitored. Both inmates and their contacts must consent to monitoring before using the system. Messages are screened for content that could jeopardize public safety or the security and orderly operation of the facility. To keep your messages moving without delays, stay straightforward and avoid anything that could be flagged as unsafe or disruptive.
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- ✓ Assume phone calls are monitored, and speak accordingly.
- ✓ Do not help set up third-party calls or any “workaround” call arrangement. Those are not permitted.
- ✓ Treat TRULINCS messages like monitored correspondence. You and your loved one must consent to monitoring, and messages are screened for safety and security concerns.
Remember: With TRUFONE's monitoring capabilities, keep your communication simple and above-board. If you ever need to sort out a misunderstanding later, your own notes about dates and what was discussed can help you stay organized.
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