Who to Contact When You Have Questions About USP Canaan

Questions about day-to-day operations or procedures at USP Canaan? Contact the facility directly. This includes the practical questions families typically have - anything where the answer depends on how the institution currently handles things. BOP Central Office handles a different kind of inquiry. Reach out to them when your question isn't about USP Canaan specifically, but about BOP-wide website content. Found something wrong on the site, or can't locate information you expected to see? Central Office is where to send that feedback by email or mail.

1. Go to the BOP website - Start at the Bureau of Prisons site.
2. Open the “Locations” area - This is where the BOP lists individual institutions.
3. Select USP Canaan - Click into the facility’s own page.
4. Use the contact details shown there - The facility page is where the BOP posts USP Canaan’s mailing address and phone number.

Need to reach BOP Central Office - say, to ask about or comment on BOP website information? You can contact them by phone or mail. The mailing address is: Federal Bureau of Prisons, 320 First St., NW, Washington, DC 20534. The phone number is (202) 307-3198.

Emailing BOP Central Office? Don't expect a quick reply. The BOP processes emails the same way it handles written correspondence, so responses typically take 20–30 working days.