Send Photos & Mail at FCI Hazelton

How to send messages, photos, and packages

Overview

FCI Hazelton offers several communication options, though most are monitored. Approved inmates and contacts can use TRULINCS electronic messaging—text-only, capped at 13,000 characters, and screened. These services are funded through the Inmate Trust Fund, not taxpayer dollars. Phone calls go through the TRUFONE system, which collects telephone list numbers, uses biometric voice verification, and records conversations. Recordings are deleted after 180 days unless kept for legal or administrative reasons. A monitoring notice is posted by each inmate phone; unmonitored attorney calls are permitted in certain circumstances. For electronic messaging or vendor-run video visits, you'll need to create an account with the approved vendor, get approved as a contact, accept the online terms, and keep a payment method on file if required.

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Quick Facts

  • TRULINCS electronic messages at FCI Hazelton are text-only and limited to 13,000 characters.
  • TRULINCS and related inmate communication services at Hazelton are funded by the Inmate Trust Fund; no taxpayer dollars are used.
  • The TRUFONE system collects inmates' telephone list numbers, biometric voice verification, and call recordings.
  • Call recordings are deleted after 180 days unless retained for legal or administrative reasons, and a notice that calls are monitored is posted at each inmate telephone.
  • Do not send money to an inmate using the facility address; mailed funds must be sent to a processing center in Des Moines, Iowa.

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Common Questions

How does TRULINCS messaging work at FCI Hazelton?

Approved inmates and approved contacts at FCI Hazelton can exchange TRULINCS messages. Messages are text-only, capped at 13,000 characters, and screened and monitored. You’ll need to be approved as a contact through the vendor platform before you can message.

Are phone calls at FCI Hazelton recorded and how long are recordings kept?

Yes—FCI Hazelton uses the TRUFONE system, which records calls and uses telephone list numbers and biometric voice verification. Recordings are deleted after 180 days unless kept for legal or administrative purposes. A monitoring notice is posted by each inmate phone, and unmonitored attorney calls are permitted in certain circumstances.

Who pays for TRULINCS and other inmate communication services at FCI Hazelton?

TRULINCS and related inmate communication services at FCI Hazelton are funded by the Inmate Trust Fund. No taxpayer dollars are used.

Can I send money to an inmate at FCI Hazelton by mailing it to the facility?

No. Don’t send money to an inmate using the FCI Hazelton facility address. Any funds sent through the mail must be addressed to a processing center in Des Moines, Iowa.

Can inmates receive books and magazines at FCI Hazelton?

Yes. Inmates may receive commercially published materials without prior approval as long as the content isn’t detrimental to security or discipline, or used to facilitate criminal activity. Send books and magazines directly from the publisher or an approved vendor, and statutorily non-distributable material will be returned.

Can I mail a package from home to an inmate at FCI Hazelton?

Not without prior written approval. Packages from home are not permitted unless approved in advance, and only release clothing and authorized medical devices may be sent from home with approval.

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