Utah State Corrections Facility

Video visits run Monday–Thursday; in-person visits are Friday–Sunday. The facility posts a calendar with exact time blocks for each type. You can only reserve one slot per visiting day—trying to book multiple slots on the same day will get denied. Plan ahead: visitor applications take 6–8 weeks to process, and after you sign up, the verification email may take up to two business days. On visit day, be ready 15 minutes early for video visits and 30 minutes early for in-person visits. Follow the dress code and visiting rules. For video visits, don't record, photograph, live stream, or post any part of the visit—doing so can get your visiting privileges suspended.

To set up video visiting, email a close-up photo of your government-issued ID to cucfvisiting@utah.gov. Include all required inmate and visitor details—incomplete submissions won't be reviewed. Schedule at least 48 hours in advance, and expect a background check before approval. Once cleared, the video visiting vendor emails your username and password so you can log in and book sessions. Attorneys sending privileged legal mail need to register through Pigeonly's privileged-mail process and create a one-time-use QR code sticker for mail sent directly to the facility. For phone or kiosk messaging, check the vendor portals or facility page for current details.

Starting January 5, 2026, personal (non-legal) mail for Central Utah Corrections Facility routes through UDC mail centers. Address it to the facility's specified USCF or CUCF PO Box. Your letter must be typed or handwritten on one side of 8.5 x 11-inch paper and sent in a standard #10 envelope—no postcards or greeting cards. Stick to five pages max; anything over gets denied and returned with a denial slip. Don't include photographs in the envelope. Photos must be ordered through Pelipost, Ameelio, or Flikshop. Publications are screened, and anything on the prohibited list gets rejected. Legal mail is handled separately.

Sending money to someone at Central Utah Corrections Facility is straightforward—just use the right channel. The facility warns families not to send funds through Pigeonly. Inmate money goes into an account opened when the person arrives. To add funds, stick to approved methods: a lobby kiosk/ATM, an approved online service, or mail-in deposits when allowed. If you're using a money order or cashier's check, make it payable exactly as the facility requires and include the inmate's full name and ID number. Use only vendors the facility lists—unapproved payments can be rejected, and some vendor accounts may become inactive and forfeit unused funds.