Utah State Corrections Facility
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Guides for This Facility

How to Contact an Inmate at Facility
Trying to reach someone at Central Utah Correctional Facility (CUCF)? Start with the visiting office. Here are the mailing, email, phone, and ThrIVE video-visit contacts you'll use most often.
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How to Sign Up and When to Visit at Utah State Correctional Facility (USCF)
Planning a visit to USCF is straightforward once you understand the weekly schedule, the one-slot-per-day rule, and how far in advance you need to book—especially for video visits.
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How to Visit Facility
Visits go a lot smoother when you plan around the facility's hard rules. Two policies matter most: you can only take one visiting time slot per visiting day, and video visits cannot be recorded or shared.
Read GuideAt a Glance
Visitation
- Video visits at USCF are conducted Monday through Thursday while in-person visits are scheduled Friday through Sunday.
- Recording or photographing any portion of a video visit is prohibited and can result in suspension of visiting privileges.
- Visitors may sign up for only one time slot per visiting day; multiple sign-ups on the same day will be denied.
Communication
- For the fastest response about scheduling visits, email uspscheduleavisit@utah.gov.
- Visitors must email a copy of a government-issued photo ID to the address specified for video visiting (uspvisiting@utah.gov or cucfvisiting@utah.gov).
- The visiting office accepts mailed applications and provides a contact email and phone for application submission and questions.
Sending Money
- Funds in an inmate trust account are used for commissary purchases, phone time, and similar account-based items.
- Common deposit methods include lobby kiosks/ATMs, approved online vendors, in-person payments, or mailed money orders—verify which methods the facility accepts.
- If mailing payments, use money orders or cashier’s checks made payable as the facility requests and include the inmate’s full name and ID; do not mail cash or personal checks.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Visiting at USCF depends on the day, so confirm the visit type before you sign up. Video visits run Monday through Thursday, while in-person visits are held Friday through Sunday. You're limited to one sign-up per visiting day. Multiple sign-ups for the same day will be denied. Recording or photographing any portion of a video visit is strictly prohibited and can lead to suspension of visiting privileges. To get approved, complete the required visitor application and consent forms, then mail or deliver them to the visiting office PO Box address listed for USCF or CUCF (follow the instructions on the application). Plan ahead: visits are typically scheduled in advance, and you'll need to follow identification and dress rules and wait for confirmation.
Read full guideCommunication
Staying in touch with someone at Central Utah Corrections Facility typically means phone calls, video visits, and electronic messaging. For visit scheduling and the quickest response, email uspscheduleavisit@utah.gov. Send application questions to uspvisiting@utah.gov. Video visits require you to register and schedule in advance through the facility's vendor. You'll also need to email a copy of your government-issued photo ID to the address listed for your location: cucfvisiting@utah.gov for CUCF (Gunnison), or uspvisiting@utah.gov for US Prison (Draper). The visiting office accepts mailed applications too and provides contact options for submissions and follow-up. If you can't log in using a ThrIVE password you were given, call DOC phone support to request a replacement.
Read full guideSending Money
Money sent to Central Utah Corrections Facility goes into an inmate trust account, which covers commissary purchases, phone time, and other services. Before depositing funds, confirm what the inmate can buy and which services are tied to the account. Common deposit methods include lobby kiosks or ATMs, approved online or vendor services, in-person payment windows, and mailed money orders, but verify which options this facility currently accepts. If you mail a payment, most facilities require a money order or cashier's check made payable exactly as instructed. Include the inmate's full name and ID. Never mail cash or personal checks. Only use vendors the facility explicitly lists. Unapproved third-party services may be rejected, and vendor accounts can become inactive or expire under their own policies.
Common Questions
Showing 6 of 9What days does USCF offer video visits versus in-person visits?
Video visits are conducted Monday through Thursday. In-person visits are scheduled Friday through Sunday.
VisitationCan I record or take photos during a USCF video visit?
No. Recording or photographing any portion of a video visit is prohibited and may result in suspension of visiting privileges.
VisitationHow do I submit a visitor application for USCF or CUCF?
Mail or deliver completed visitor applications and consent forms to the listed visiting office PO Box address for USCF or CUCF, as directed on the application.
VisitationHow do I schedule a video visit at Central Utah Corrections Facility?
Email uspscheduleavisit@utah.gov for the quickest scheduling response. Video visits generally require you to register and schedule ahead of time through the facility’s vendor.
CommunicationWhat ID do I need to submit to use video visiting at this facility?
Email a copy of a government-issued photo ID to the address specified for video visiting. Use cucfvisiting@utah.gov for CUCF (Gunnison) or uspvisiting@utah.gov for US Prison (Draper).
CommunicationI can't log into ThrIVE—who do I contact for a replacement password?
If you can't log in, call DOC at the phone numbers listed by the department to request a replacement ThrIVE password.
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Did You Know?
Central Utah Corrections Facility enforces strict dress standards. Show up in the wrong clothing and you'll be turned away from in-person visits. For video visits, your feed will be cut.
This guide is based on feedback from 265 families and official facility documentation. Learn how we verify