General guidance for Mail and Photos
Mail and Photos at Utah State Corrections Facility: start with our general mail and photos guide, then confirm details with the facility at (801) 522-7000.
Also known as: Utah State Correctional Facility
Find inmate search, visitation, mail, phone, and commissary information for Utah State Corrections Facility in Salt Lake City, UT. Use this guide to confirm facility details and next steps.
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Trying to reach someone at Central Utah Correctional Facility (CUCF)? Start with the visiting office. Here are the mailing, email, phone, and ThrIVE video-visit contacts you'll use most often.
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Planning a visit to USCF is straightforward once you understand the weekly schedule, the one-slot-per-day rule, and how far in advance you need to book—especially for video visits.
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Visits go a lot smoother when you plan around the facility's hard rules. Two policies matter most: you can only take one visiting time slot per visiting day, and video visits cannot be recorded or shared.
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Visiting at USCF depends on the day, so confirm the visit type before you sign up. Video visits run Monday through Thursday, while in-person visits are held Friday through Sunday. You're limited to one sign-up per visiting day. Multiple sign-ups for the same day will be denied. Recording or photographing any portion of a video visit is strictly prohibited and can lead to suspension of visiting privileges. To get approved, complete the required visitor application and consent forms, then mail or deliver them to the visiting office PO Box address listed for USCF or CUCF (follow the instructions on the application). Plan ahead: visits are typically scheduled in advance, and you'll need to follow identification and dress rules and wait for confirmation.
Read full guideStaying in touch with someone at Central Utah Corrections Facility typically means phone calls, video visits, and electronic messaging. For visit scheduling and the quickest response, email uspscheduleavisit@utah.gov. Send application questions to uspvisiting@utah.gov. Video visits require you to register and schedule in advance through the facility's vendor. You'll also need to email a copy of your government-issued photo ID to the address listed for your location: cucfvisiting@utah.gov for CUCF (Gunnison), or uspvisiting@utah.gov for US Prison (Draper). The visiting office accepts mailed applications too and provides contact options for submissions and follow-up. If you can't log in using a ThrIVE password you were given, call DOC phone support to request a replacement.
Read full guideMoney sent to Central Utah Corrections Facility goes into an inmate trust account, which covers commissary purchases, phone time, and other services. Before depositing funds, confirm what the inmate can buy and which services are tied to the account. Common deposit methods include lobby kiosks or ATMs, approved online or vendor services, in-person payment windows, and mailed money orders, but verify which options this facility currently accepts. If you mail a payment, most facilities require a money order or cashier's check made payable exactly as instructed. Include the inmate's full name and ID. Never mail cash or personal checks. Only use vendors the facility explicitly lists. Unapproved third-party services may be rejected, and vendor accounts can become inactive or expire under their own policies.
Mail and Photos at Utah State Corrections Facility: start with our general mail and photos guide, then confirm details with the facility at (801) 522-7000.
Video visits are conducted Monday through Thursday. In-person visits are scheduled Friday through Sunday.
VisitationNo. Recording or photographing any portion of a video visit is prohibited and may result in suspension of visiting privileges.
VisitationMail or deliver completed visitor applications and consent forms to the listed visiting office PO Box address for USCF or CUCF, as directed on the application.
VisitationEmail uspscheduleavisit@utah.gov for the quickest scheduling response. Video visits generally require you to register and schedule ahead of time through the facility’s vendor.
CommunicationEmail a copy of a government-issued photo ID to the address specified for video visiting. Use cucfvisiting@utah.gov for CUCF (Gunnison) or uspvisiting@utah.gov for US Prison (Draper).
CommunicationIf you can't log in, call DOC at the phone numbers listed by the department to request a replacement ThrIVE password.
CommunicationSearch for your loved one to start communicating today
Central Utah Corrections Facility enforces strict dress standards. Show up in the wrong clothing and you'll be turned away from in-person visits. For video visits, your feed will be cut.
This guide is based on feedback from 265 families and official facility documentation. Learn how we verify