How Attorneys Set Up Privileged Communication with Clients at Duffield

1. Go to smartinmate.com and start registration - Select “Sign Up” on the homepage to create your Smart Communications account.
2. Finish creating your profile - Complete the account setup so you can access your Smart Communications Dashboard for facility and client connection requests.

When you register, select the account type that fits your role:

Upload Verification Documents

• ✓ Photo of your driver’s license
• ✓ Photo of your bar card

At Duffield (part of the Southwest Virginia Regional Jail system), privileged calling hinges on verification. Only verified attorney telephone numbers get added to the inmate phone system as

Want a billing setup separate from client-funded calling? Smart Communications offers a direct-billed monthly account for calls with SWVRJA clients. To set one up, call Smart Communications at (727) 349-1561.

1. Contact Smart Communications support - If your privileged status or attorney number isn’t going through, start with the vendor (Smart Communications), since they run the registration and verification process.
2. Contact the facility if the issue blocks attorney-client communication - If you still can’t get privileged communication set up after working with the vendor, follow up with the jail so the facility can address any local hold-ups tied to your client’s housing or connection request.