How Electronic Messaging and Voicemail Work at Duffield: costs, free messages, and how to leave a voicemail
Trying to reach someone at Duffield? Smart Communications electronic messaging and the $1 voicemail option are your main tools. Here's how pricing works, what's free each week, and what you need to leave a voicemail.
Each electronic message you send through Smart Communications costs 50 credits - about $0.50 per message. Every sent message uses the same 50-credit amount, so budgeting is straightforward.
Inmates also get two free electronic messages every Saturday. If you're trying to stretch funds, that's a good day to watch for a message from your loved one.
You'll need a prepaid Smart Communications account to send electronic messages to someone at Duffield. The same account works for remote video visitation too, so it's worth setting up early - even if you're just starting with messaging.
Quick help: You can set up or fund your prepaid Smart Communications account through SmartInmate.com or by calling 1-888-253-5178.
Can't catch them by phone? You can leave a voicemail through the facility's inmate telephone system for $1.00 per message. It's a simple way to get a short message through when you can't connect live.
- ✓ A prepaid Smart Communications account with available funds
- ✓ The inmate’s ID number
- Call the voicemail line - Dial 863-400-5993.
- Follow the prompts - Enter the inmate’s ID number when asked and continue through the system.
- Complete the voicemail - Confirm and pay through the prompts to leave the $1.00 message.
Questions about communication options or running into problems with billing, account funding, or service? Contact Smart Communications at 1-888-253-5178 or through SmartInmate.com.
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