Penmate Inmate Support Guides
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How to Leave a $1 Voicemail for an Inmate at Duffield Regional Jail

Want to leave a voicemail for someone at Duffield Regional Jail? You can do it through the inmate telephone system for $1.00 per message. You just need the right account set up first.

• 1 min read • swvrja.org
How to Leave a $1 Voicemail for an Inmate at Duffield Regional Jail

Duffield Regional Jail uses the inmate telephone system for voicemail. Each message costs $1.00 - a quick option when you can't catch your loved one at the right time for a live call.

How to Leave a $1 Voicemail for an Inmate at Duffield Regional Jail

Before calling, make sure you have two things ready: a Smart Communications pre-paid account with available funds and the inmate's ID number. Without both, you won't be able to complete the voicemail.

  • ✓ Set up a Smart Communications pre-paid account by calling 888-253-5178.
  • ✓ Set up a Smart Communications pre-paid account by visiting www.SmartInmate.com.

Call 863-400-5993 and follow the prompts. Keep the inmate's ID number handy - the system will ask for it.

Running into trouble with your account, adding funds, or the voicemail process? Contact Smart Communications at 888-253-5178 or visit www.SmartInmate.com.

Tip: Have your account information ready when you contact Smart Communications (888-253-5178 or www.SmartInmate.com) - it'll speed things up.

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