Who to Call About Duffield Regional Jail: Facility Numbers, Smart Communications, and FOIA Contacts
Need to reach someone fast—whether it's about visitation, messaging issues, or a records request? Having the right number saves time. Here are the key contacts for Duffield Regional Jail and the Southwest Virginia Regional Jail Authority (SWVRJA).
For direct Duffield facility questions, use the main line and fax listed by SWVRJA: Duffield Facility, 1037 Boone Trail Road, Duffield, VA 24244. Phone: (276) 690-9550. Fax: (276) 431-8017.
Working with someone at a different SWVRJA location? Here are the other facility contacts: Abingdon Facility, 15205 Joe Derting Drive, Abingdon, VA 24210 (Phone: (276) 739-3520; Fax: (276) 739-3534); Haysi Facility, 1550 Kiwanis Park, Haysi, VA 24256 (Phone: (276) 679-7880; Fax: (276) 679-7898); and Tazewell Facility, 115 Court Street, Tazewell, VA 24651 (Phone: (276) 582-0650; Fax: (276) 582-0662).
Most communication issues - phone service, mail support, electronic messaging, account problems - go through Smart Communications. Reach them at 1-888-253-5178 or visit www.SmartInmate.com.
Sending electronic messages requires a pre-paid Smart Communications account with credits loaded. Each message costs 50 credits (about $0.50), so fund your account before you start messaging.
Good to know: Inmates receive 2 free electronic messages to use every Saturday.
To leave a voicemail message for an inmate, call 863-400-5993 and follow the prompts.
- ✓ Voicemail messages cost $1.00.
- ✓ You must have a pre-paid account with available funds.
- ✓ You’ll need the inmate’s ID number.
Having trouble with voicemail, messaging, mail, or phone service? Contact Smart Communications at 1-888-253-5178 or www.SmartInmate.com.
For public records requests under FOIA with SWVRJA, direct your request to Lieutenant Jeannie Patrick, P.O. Box 279, Meadowview, VA 24361. Phone: 276-739-3527. Fax: 276-739-3534. Email: jpatrick@swvrja.com.
Under SWVRJA's FOIA procedure, they must respond within five working days of receiving your request. That's working days only - weekends and holidays don't count.
Cost alert: If SWVRJA estimates it will cost more than $200 to respond to your FOIA request, it may require a deposit (up to the amount of the estimate) before it proceeds.
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