How to visit, scheduling, dress code, and visitor requirements
Duffield Regional Jail offers remote video visitation, but you'll need to schedule at least 24 hours in advance. You can book up to two weeks ahead. Each session lasts 15 minutes, with time slots available every day during morning, afternoon, and evening blocks. All video visits are monitored and recorded. Before you can visit, you must be on the inmate's approved visitor list and show a valid photo ID that matches the facility's accepted types. Follow the jail's dress and conduct rules—certain clothing is prohibited. Showing up under the influence, causing disturbances, or refusing to present proper ID can result in permanent visiting restrictions.
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For video visits at VA Southwest / Duffield Regional Jail, show up on camera fully dressed in appropriate, everyday clothing. If you wouldn't wear it to an office or a school, change before your session.
Your first video visit goes much smoother when you knock out the
Remote video visits at Duffield Regional Jail run through Smart Communications. Set up your account, add funds, and you can book a 15-minute visit within the available daily time blocks.
Scheduling a remote video visit at Duffield Regional Jail is straightforward once you know the timing, account setup, and ID requirements. Follow the steps below to book your visit and avoid last-minute surprises.
Scheduling a video visit at Duffield comes down to timing: book at least 24 hours ahead, but no more than two weeks out. Here's how to pick a valid slot and avoid last-minute surprises.
Remote video visits at Duffield Regional Jail aren't same-day. You need to schedule at least 24 hours ahead, and you can book up to 2 weeks out. If you want a weekend slot, plan early—those fill up fast.
Duffield’s remote video visits are billed at $0.33 per minute, and the clock starts when the visit connects. That “upon connection” detail matters: you’re not paying for a reserved slot on the calendar—you’re paying for the minutes once the session actually begins.
If your internet drops during a video visit with Duffield Regional Jail, the session doesn't pause—it ends. Knowing the reconnect and refund rules before you pay can save you frustration.
Setting up a video visit at Duffield? The most important thing to know: rules are enforced, and breaking them can cost you your visitation privileges.
Duffield video visits have strict rules about ID, clothing, and on-camera behavior. Run through this checklist before your session so you don't lose time over something avoidable.
If your video visit at Duffield suddenly cuts out, it's probably not random. The system is monitored, recorded, and runs facial recognition that can shut off the camera when it can't verify what it needs to see.
Yes. You must be on the inmate’s approved visitor list before you can conduct a video visitation session at Duffield Regional Jail.
Yes. All video visitation sessions at Duffield Regional Jail are monitored and recorded by staff.
Yes. Remote video visitation is available every day during specified morning, afternoon, and evening blocks.
Sending a letter to someone at Duffield? You might be surprised to learn it goes to Florida first. Duffield routes regular mail through Smart Communications' MailGuard system, which scans everything into a digital format for inmates to view. That means where you send it—and what you put inside—really matters.
Need privileged (non-recorded) calls with a client at Duffield? The key is getting your attorney status and phone number verified through Smart Communications.
Trying to reach someone at Duffield? Smart Communications electronic messaging and the $1 voicemail option are your main tools. Here's how pricing works, what's free each week, and what you need to leave a voicemail.
