How to Contact an Inmate at Valdosta State Prison (GA)

To receive calls, you'll need to set up an account with Securus. You can do this on the Securus Technologies website or by calling 1-800-844-6591. They offer two main options: a prepaid collect account or a direct-bill account. Securus can help you figure out which one works best for your situation.

All calls can be monitored and recorded. A few strict rules apply: call forwarding and three-way calling are blocked, and calls only go through to numbers on the offender's Call Allow List. If your number isn't on that list, the call won't connect.

Each call has a 25-minute limit. Think about what you want to cover before the phone rings.

1. Set up your Securus account - Use the Securus Technologies website or call 1-800-844-6591.
2. Choose the account type you need - Securus offers prepaid collect and direct-bill options for friends and family.

1. Confirm your number is approved - Calls are restricted to phone numbers on the offender’s Call Allow List.
2. Fix it before you wait by the phone - If you are not on the Call Allow List, have the incarcerated person address that first so calls can reach you.

1. Talk like the call is being recorded - Calls may be monitored and recorded, so keep the conversation appropriate.
2. Avoid prohibited call features - Do not use call forwarding or three-way calling (both are not permitted).

1. Plan for a 25-minute cutoff - The maximum time allowed per call is 25 minutes.
2. Lead with the most important updates - Start with time-sensitive topics so you are not rushing at the end.

What-to-verify

• ✓ Confirm whether you need a prepaid collect account or a direct-bill account.
• ✓ Confirm the current ways to reach Securus (Securus Technologies website or 1-800-844-6591).
• ✓ Confirm any account requirements that apply to your specific phone number or billing setup.

• ✓ Confirm that calls may be monitored and recorded.
• ✓ Confirm the facility’s enforcement of the no call forwarding and no three-way calling rule.
• ✓ Confirm how numbers get added to the offender’s Call Allow List and how long updates take.

• ✓ Confirm the maximum time allowed per call is still 25 minutes.
• ✓ Ask whether any housing or scheduling rules affect how long calls last or when calls can be placed.

If something isn't working, check with both Securus and the facility. Securus handles account setup (website or 1-800-844-6591), while the facility can explain how the Call Allow List works and how rules are enforced. Policies change, so a quick call can save you days of missed connections.