Penmate Inmate Support Guides
Visitation

How to Visit Facility

• 2 min read Based on general CA policies
How to Visit Facility

This facility uses GTL VisitMe to schedule in-person visits. You pick the date, time, and location that work for you, then submit your request. Confirmation comes through right away, so there's no waiting around wondering if it went through.

If you've used VisitMe before, sign in with your Visitor ID or email address and password. Locked out? Use the "Forgot your password?" link on the sign-in page to reset it.

How to Visit Facility

Steps

  • ✓ Sign in to GTL VisitMe to schedule and manage an upcoming in-person visit.
  • ✓ Select the date, time, and location for your visit during the scheduling process.
  • ✓ Sign in as a returning visitor using your Visitor ID or your email address, plus your password (use “Forgot your password?” if you are locked out).
  • ✓ Watch for the instant confirmation after you submit your visit request.

Before you head out, confirm the details not covered here: visiting hours, any fees, ID requirements, how many visitors can come, and any temporary rule changes. Make sure your VisitMe account info is correct and that you can sign in ahead of time. You don't want to be troubleshooting passwords in the parking lot. For the most current rules and scheduling availability, check the facility's official resources.

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