How to Set Up Phone Calls and Video Visits at Van Buren County Jail
Setting up phone calls or video visits at Van Buren County Jail starts with the jail's outside vendor. Here's who to contact, what to confirm, and how the lobby terminal and remote video options work.
Van Buren County uses InmateSales for inmate calling accounts and video visitation. Create an account at www.inmatesales.com, or call 1-702-829-3001 if you need help with setup or have questions about services at this jail.
What-to-ask
- ✓ Ask how to create an account for Van Buren County Jail (what information you will need to get started)
- ✓ Confirm how to add money for calls and video visits, and which payment methods they accept
- ✓ Ask what fees apply for calls and for video visits at this facility
- ✓ Confirm whether video visits are handled through the same InmateSales account as phone calling
- ✓ Ask how scheduling works for video visits, including where you will see available times
- ✓ Confirm how the “one free 15-minute visit per week” is applied, and whether you need to select a specific visit type to use it
- ✓ Ask whether the free weekly visit can be used at the lobby terminal, for remote video, or both
- ✓ Confirm how to get a receipt or confirmation for payments and scheduled visits (and how to view it later)
Tip: Once your account is set up, save your InmateSales login details, payment receipts, and the vendor phone number (1-702-829-3001). You'll be glad you did if something goes wrong later.
The jail lobby has one terminal available for video visits. If you can't do a remote session from home, this is a solid backup option. The lobby is also open for fingerprints and bonds.
Remote video visits are available too. Before scheduling, check the InmateSales website or call their support line to confirm what device and internet connection you need. Ask if there are any setup steps to complete ahead of time.
Confirm this first: Each inmate gets one free 15-minute visit per week. Ask InmateSales whether that free visit applies to the lobby terminal, remote video visits, or both.
Van Buren County's policy gives each inmate one free 15-minute visit per week. The question is how you actually claim it. Does it show up automatically when you schedule through InmateSales? Is it only for the lobby terminal? Do you need to request it separately? A quick call to 1-702-829-3001 can save you from accidentally paying for a visit when a free one is available.
- Contact InmateSales. Use www.inmatesales.com or call 1-702-829-3001 to start your Van Buren County Jail account.
- Set up your account details. Follow the vendor’s prompts for registering and linking your account to the correct facility.
- Verify costs and payment options. Ask InmateSales what fees apply for calls and video visits, and which payment methods they accept.
- Confirm how the free weekly visit works. Make sure you understand how the one free 15-minute visit per week is applied, and whether it can be used on the lobby terminal, remote video, or both.
- Schedule or test a visit. Once your account is active, schedule a video visit and confirm you can access the session from your device if you are visiting remotely.
- Save receipts and support info. Keep payment confirmations, scheduled-visit details, and the InmateSales contact number in one place.
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