How to send messages, photos, and packages
Van Zandt County Detention Center uses the NCIC.com Inmate Messaging system for electronic communication—messages, photos, and documents. The Sheriff's Office charges $0.25 per message and $0.35 per picture or document uploaded through the NCIC portal. You'll need to create an account and purchase message credits (often called "stamps") before sending anything. All content goes through the vendor's screening and delivery process. Depending on setup, attachments may arrive on the inmate's tablet or as printed copies. Other options like phone calls, video visits, and tablet features vary by unit—check the inmate's facility page for current availability and any extra vendor steps.
Search for a loved one and send messages and photos in minutes.
Sending mail to someone at Van Zandt County Jail? Copy the JailATM vendor address exactly and make sure the inmate's full name and ID are clearly visible on the outside—that's the fastest way to avoid rejected or misdirected letters.
Getting a letter accepted comes down to using the right address and staying within the jail's scanning limits. Here's the exact format Van Zandt County uses—and what to double-check before you mail anything.
Mail at Van Zandt County Jail gets screened, and certain content will stop a letter or photo from being delivered. Use this quick list to avoid the most common rejection categories before you send anything.
Trying to reach someone at Van Zandt County Jail? You have two options: send an electronic message through the Sheriff's Office NCIC system, or mail a physical letter that gets scanned and delivered digitally. Here's how to decide which works best for what you're sending.
- Keep it to **5 pages or less** — anything over 5 pages **won’t be scanned** and will be **returned to the sender**.
Mail a letter or photos the old-fashioned way, and your loved one might not get the actual paper you sent. Van Zandt County routes most personal mail through a vendor that scans it and delivers it electronically instead.
When you mail a personal letter to someone at Van Zandt County Jail, your loved one won't receive the actual paper you sent. The mail gets scanned and delivered electronically to a kiosk—then the original is destroyed.
Send messages through the NCIC.com Inmate Messaging portal listed by the Sheriff's Office. You'll need to create an account and buy message credits or "stamps" before sending.
Messages cost $0.25 each through the NCIC messaging system. Each photo or document you upload through the NCIC portal costs $0.35.
Phone calls, video visits, and tablet features can vary by unit and are set by the facility. Check the inmate’s facility page for current availability and any vendor instructions.
Include the inmate’s full name, the Sheriff’s Office booking number (SO#), and your return address. Use this format: Inmate Name, SO#, Van Zandt County Jail, PO BOX 591, Longview, Texas 75606.
No. Legal and commercial mail should be sent directly to the facility, not to the mail-scanning vendor’s processing address.
Pages must be 8.5 x 11 inches or smaller, and you can send up to 5 pages. Only one photo is allowed per mailing, and pages are scanned front-side only—items that don’t follow the rules may be returned or not delivered.
