How to send messages, photos, and packages
To receive phone calls from someone at W. F. Ramsey Unit, register your number through the Texas Inmate Telephone Friends & Family Enrollment. You may need the person's TDCJ ID during signup. Phones are generally available from 5:00 a.m. to 12:00 a.m., with calls capped at 30 minutes. Inmates have unlimited minutes per month, but conversations are monitored and recorded—attorney-of-record calls are the exception. Ramsey also offers Securus remote video visits at $10.00 for a 60-minute session, limited to one per month. The TDCJ Inmate Technology office hours (effective Feb 2, 2026) are Monday through Friday, 8 a.m. to 3 p.m. Other options like messaging or tablets vary by unit, so check the Ramsey unit page or approved vendor portals for current availability.
Search for a loved one and send messages and photos in minutes.
Sending mail to someone at the W. F. Ramsey Unit? The right address depends on what you're sending. Most personal mail goes to TDCJ's Dallas Digital Mail Processing Center, but certain categories—like legal mail and books—must go directly to the unit.
Register your telephone number through the Texas Inmate Telephone Friends & Family Enrollment. You may need the inmate’s TDCJ ID during enrollment.
Phones are generally available from 5:00 a.m. to 12:00 a.m., and calls are limited to 30 minutes. Calls are monitored and recorded except for attorney-of-record calls.
Securus remote video visits cost $10.00 and last 60 minutes. Inmates are limited to one remote video visit per month.
The Inmate Technology office hours (effective Feb 2, 2026) are Monday–Friday, 8 a.m.–3 p.m.
Send personal letters for scanning to the TDCJ Digital Mail Processing Center, and put the inmate’s full name and TDCJ number on the mail. Use PO Box 660400, Dallas, TX 75266-0400.
Yes. Since Sept. 6, 2023, accepted incoming personal mail is scanned and uploaded to the inmate’s secure tablet rather than delivered as original paper.
Getting approved to visit at the W. F. Ramsey Unit starts with one key piece: the inmate's approved Visitors List. Here's how the list works, how changes happen, how to confirm you're approved before making the trip, and what to do if you're removed.
Want to receive calls from someone at the W. F. Ramsey Unit? Your phone number needs to be registered first. Here's what you'll need and what to do if you hit a snag.
Scheduling your first visit is straightforward once you know the steps: create your scheduler account, get your relationship approved, then book a time slot (or call the unit if online scheduling isn't available).
