How to Register Your Phone to Receive Calls from an Inmate at W. F. Ramsey Unit
Want to receive calls from someone at the W. F. Ramsey Unit? Your phone number needs to be registered first. Here's what you'll need and what to do if you hit a snag.
Contact an Inmate at W. F. Ramsey Unit.
Mail, photos, messaging, and phone/call options for staying in touch.
Overview
To receive phone calls from someone at W. F. Ramsey Unit, register your number through the Texas Inmate Telephone Friends & Family Enrollment. You may need the person's TDCJ ID during signup. Phones are generally available from 5:00 a.m. to 12:00 a.m., with calls capped at 30 minutes. Inmates have unlimited minutes per month, but conversations are monitored and recordedâattorney-of-record calls are the exception. Ramsey also offers Securus remote video visits at $10.00 for a 60-minute session, limited to one per month. The TDCJ Inmate Technology office hours (effective Feb 2, 2026) are Monday through Friday, 8 a.m. to 3 p.m. Other options like messaging or tablets vary by unit, so check the Ramsey unit page or approved vendor portals for current availability.
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Quick Facts
- You must register your telephone number via the Texas Inmate Telephone Friends & Family Enrollment and may need the inmateâs TDCJ ID to receive calls.
- W. F. Ramsey Unitâs Inmate Technology office hours were updated (effective Feb 2, 2026) to MondayâFriday, 8 a.m.â3 p.m.
- Inmate phones are generally available 5:00 a.m.â12:00 a.m.; calls are limited to 30 minutes and are monitored/recorded (attorney calls excepted).
- Securus remote video visits at Ramsey cost $10.00, last 60 minutes, and inmates are limited to one remote video visit per month.
- On Sept 6, 2023 TDCJ moved units to a digital mail platform that scans incoming mail and uploads it to an inmateâs secure tablet.
Contact & Communication Guides
Understanding contact vs. regular visits at W. F. Ramsey Unit
Scheduling a visit at the W. F. Ramsey Unit? The visit
Where to Send Letters and Packages to Someone at W. F. Ramsey Unit: Digital Mail vs. Unit Address
Sending mail to someone at the W. F. Ramsey Unit? The right address depends on what you're sending. Most personal mail goes to TDCJ's Dallas Digital Mail Processing Center, but certain categoriesâlike legal mail and booksâmust go directly to the unit.
Why You Should Always Call Before You Go to W. F. Ramsey Unit
Before you hit the road to W. F. Ramsey Unit, make one quick phone call. Visitation details can change without warning, and the unit can confirm whether visits are actually happening that day.
Common Questions
How do I register my phone to receive calls from someone at W. F. Ramsey Unit?
Register your telephone number through the Texas Inmate Telephone Friends & Family Enrollment. You may need the inmateâs TDCJ ID during enrollment.
When can inmates at W. F. Ramsey Unit make phone calls and are calls monitored?
Phones are generally available from 5:00 a.m. to 12:00 a.m., and calls are limited to 30 minutes. Calls are monitored and recorded except for attorney-of-record calls.
How much do Securus remote video visits cost at W. F. Ramsey Unit and how long do they last?
Securus remote video visits cost $10.00 and last 60 minutes. Inmates are limited to one remote video visit per month.
What are the Inmate Technology office hours for W. F. Ramsey Unit?
The Inmate Technology office hours (effective Feb 2, 2026) are MondayâFriday, 8 a.m.â3 p.m.
Where do I send letters for someone at W. F. Ramsey Unit?
Send personal letters for scanning to the TDCJ Digital Mail Processing Center, and put the inmateâs full name and TDCJ number on the mail. Use PO Box 660400, Dallas, TX 75266-0400.
Will letters to an inmate at Ramsey be scanned and delivered to their tablet?
Yes. Since Sept. 6, 2023, accepted incoming personal mail is scanned and uploaded to the inmateâs secure tablet rather than delivered as original paper.
Other Guides for W. F. Ramsey Unit
How to Get On (and Stay On) an Inmate's Approved Visitors List at W. F. Ramsey Unit
Getting approved to visit at the W. F. Ramsey Unit starts with one key piece: the inmate's approved Visitors List. Here's how the list works, how changes happen, how to confirm you're approved before making the trip, and what to do if you're removed.
How to Schedule Your First Visit at W. F. Ramsey Unit (StepâbyâStep)
Scheduling your first visit is straightforward once you know the steps: create your scheduler account, get your relationship approved, then book a time slot (or call the unit if online scheduling isn't available).
How to schedule your first visit at W. F. Ramsey Unit (TDCJ Online Visitation Scheduler)
The TDCJ Online Visitation Scheduler is straightforward once you know what it expects. Here's how to create your account, get approved, and book your first visit.
