How to Schedule and Pay for a Video Visit on GTL VisitMe (Indiana DOC)

Yes. Before you can schedule any visit - in-person or online - you need to register for a ViaPath account and get approved as a visitor. Skip this step, and you might be able to create a VisitMe login, but you won't actually be able to book a visit until your ViaPath approval goes through.

1. Go to GTL VisitMe and create your account - If video visitation is offered at the facility, VisitMe is where you register and schedule.
2. Register every person who will be on the visit - Add all visitors who plan to participate, not just the person creating the account.
3. Select the correct facility - Choose the facility where your loved one is currently housed.
4. Search for your incarcerated loved one and add them - Once you find the right person, add them to your account so you can request a visit.
5. Confirm you’re approved on ViaPath - You must be an approved visitor through ViaPath before you can schedule in-person or online visits.

1. Click “Schedule” - This starts the scheduling process in VisitMe.
2. Pick from the available dates and time slots - VisitMe will show you what’s open for that facility.
3. Review the cost shown during scheduling - The price for the visit is displayed as you schedule.
4. Enter your payment information and confirm - Video visits can be scheduled and paid for in advance, so you can lock in your spot ahead of time.

Video visitation setup varies by facility. Some locations offer at-home visits using your computer or phone, while others have on-site kiosks. Either way, scheduling runs through GTL VisitMe when video visits are available.

If you’re planning around work, school, or childcare, schedule early when you can. Video visits can be scheduled and paid for in advance, which helps you avoid scrambling for a last-minute opening.

Video visits still have rules, and what you wear matters. You're required to wear a shirt or blouse with pants, shorts, or a dress, plus appropriate undergarments. Hats and head coverings aren't allowed unless required for religious reasons. The same general visitation rules apply, though some in-person dress standards (like restrictions on certain colors) may not apply on video.

S6

• ✓ Double-check the time zone before you commit - the schedule you see is in Eastern Time.
• ✓ Look for the price during the scheduling flow - the cost is shown when you schedule.
• ✓ Schedule and pay ahead when possible - video visits can be scheduled and paid for in advance, which makes planning easier.

For at-home visits, set yourself up for success: use a reliable device with stable internet, and log in a few minutes early so you're not rushing. Also confirm whether your facility offers at-home visits, on-site kiosks, or both - options vary by location.