How to send messages, photos, and packages
Wabash Valley Correctional Facility offers video visits through GTL VisitMe. Register at gtlvisitme.com, then use GTL's site to schedule and pay for your visit. The facility is transitioning tablet and remote communication to GettingOut. You can create a GettingOut account online. Want VisitNow alerts? You'll need to be signed into the GO Visits mobile app—those push notifications work on mobile only, not on the web. For phone calls, the incarcerated person must submit an authorized phone list with up to 20 names and numbers. Calls can be collect, prepaid/AdvancePay, or placed from an inmate-debit account. Some collect calls may be billed monthly to the called party. If your number is blocked, ViaPath customer service can remove the block.
Search for a loved one and send messages and photos in minutes.
Getting a letter delivered at Wabash Valley starts with the envelope. Miss a key detail or get something wrong, and your mail could be delayed or returned.
If your loved one at Wabash Valley Correctional Facility mentions that your letter arrived as a black-and-white copy, that's not a mistake. IDOC policy requires the mail room to photocopy all general correspondence. The copy gets delivered. The original doesn't.
Register through GTL VisitMe at gtlvisitme.com, then schedule your visit there. Follow the on-screen scheduling and payment steps on the GTL VisitMe site to complete your booking.
Go to gettingout.com and click Create Account. Confirm your age, fill out the required fields, and submit the form. For VisitNow push notifications, sign into the GO Visits mobile app—those alerts work on mobile only, not on the web.
Request block removal through ViaPath customer service by calling (877) 650-4249. ViaPath typically clears a block within 1–2 business days after your request.
You can deposit funds through ConnectNetwork using the online portal, phone service, or mobile app. You may also be able to mail a money order, but follow the facility’s rules for money orders and how to address it.
Commonly prohibited items include stickers, glitter, cash, newspaper clippings, and sexually explicit material. Mail that violates the rules is typically rejected or returned to the sender.
Mail that breaks the facility’s rules is usually rejected or returned to the sender. Legal mail is often handled under different procedures and may be opened only in the inmate’s presence.
If your loved one's facility uses ConnectNetwork for commissary (called Trust Fund), you have several ways to add money — including 24/7 options that process quickly.
Getting approved to visit someone in the Indiana Department of Correction starts with registering on ViaPath and completing the electronic visitation application. Here's the step-by-step process, plus the documents you'll need to avoid delays.
ViaPath registration at Wabash Valley is straightforward, but two things trip people up: waiting for approval before scheduling, and not realizing the system uses Eastern Time. Follow the checklist below to get approved faster and avoid missing your visit.
