How to Schedule a Video Visit at Wake County Detention Center (Hammond Road)

Wake County Detention Center on Hammond Road uses video visitation only. You'll visit in person at the facility - 3301 Hammond Road in Raleigh - but connect with your loved one through a video screen rather than face-to-face.

You'll need to schedule at least 24 hours ahead. Same-day visits aren't available, so plan accordingly and pick a slot that falls outside that window.

Call 919-857-9103 to schedule your video visit. The scheduling line is open Monday through Thursday, 8 a.m. to 5 p.m.

Visits happen Monday through Thursday. Two time blocks are available: 9:00 a.m. to 1:30 p.m. and 4:00 p.m. to 6:30 p.m. Pick whichever works best for your schedule.

Head to the Wake County Detention Center at 3301 Hammond Road in Raleigh for your visit. You'll connect with your loved one by video - there's no in-person contact.

Missed the 24-hour cutoff? Call the scheduling line at 919-857-9103 (Monday–Thursday, 8 a.m.–5 p.m.) and book the earliest slot that's at least a full day out.

Need to schedule or reschedule? Call 919-857-9103, Monday through Thursday, 8 a.m. to 5 p.m. Video visitation takes place at 3301 Hammond Road in Raleigh.