How to Contact an Inmate at Walker Couty Sheriffs Office (GA)
Trying to reach someone in jail is stressful, especially when you don't know the rules. Here are your contact options and key limits to plan around at Walker County Detention Center.
Two phone rules matter most: you can't call an inmate directly, and all calls from inmate phones can be monitored and recorded. Keep that in mind during conversations. Avoid sharing sensitive details you wouldn't want overheard or saved. Since incoming calls aren't allowed, your loved one has to call you. Miss the call? You'll need to wait until they can try again when phones are available.
Phone access in general population runs on a daily timer. Phones turn on at 9:00 AM and shut off at 11:00 PM. Calls are usually limited to about 15 minutes. The system gives a warning before disconnecting automatically, so cover your most important topics early.
Note: Three-way calling isn't allowed. Numbers used for three-way calls can be blocked. Staff won't pass messages to inmates unless it's a verified emergency.
Walker County Detention Center uses remote video visitation through NCIC. You visit from your own device (a cell phone or computer with a camera and internet access).
"Anywhere Visitation" hours are the same every day: Monday through Friday 10:00 AM to 3:00 PM and 7:30 PM to 10:00 PM. Saturday and Sunday follow the same schedule. Sessions are 20 minutes, so plan what you want to cover ahead of time.
Steps to Follow
- ✓ Use a cell phone or computer with a camera and internet for remote video visitation through NCIC
- ✓ Schedule your visit during the posted visitation windows (Monday to Friday 10:00 AM to 3:00 PM and 7:30 PM to 10:00 PM; Saturday to Sunday 10:00 AM to 3:00 PM and 7:30 PM to 10:00 PM)
- ✓ Plan around 20-minute visit increments
- ✓ Expect phone access in general population from 9:00 AM to 11:00 PM (phones run on an automatic timer)
- ✓ Be ready for calls to end around the 15-minute mark, with a warning before the system disconnects
- ✓ Speak as if the call is being monitored and recorded, because it is
- ✓ Do not try to add a third person to the call, three-way calling can lead to your number being blocked
- ✓ Do not rely on detention staff to pass routine messages, they only pass messages for verified emergencies
- ✓ Do not attempt to call the inmate directly, incoming calls to inmates are not allowed
Before building your routine around these times, confirm the current phone window for general population (listed as 9:00 AM to 11:00 PM). Timing affects when your loved one can actually place a call. Do the same for video visits. The posted schedule is 10:00 AM to 3:00 PM and 7:30 PM to 10:00 PM daily, with 20-minute slots. Schedules can change, and double-checking saves frustration.
Setting up phone contact for the first time? Verify the monitoring and recording policy with the facility so you know what to expect on every call. It's also worth confirming how strictly three-way calling is enforced, since the posted rule says numbers can be blocked. These policies affect how you communicate, not just when. Get clarity upfront and stay within the rules to avoid losing phone access.
Note: If you have an emergency, ask the facility what qualifies as a "verified emergency" since staff generally won't pass messages. Also confirm there are no exceptions to the no-incoming-calls rule.
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