How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Wallace Pack Unit.

Sending Photos and Postcards

A great way to send love and support to a loved one at Wallace Pack Unit is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Wallace Pack Unit.

Frequently asked questions about Wallace Pack Unit

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Wallace Pack Unit.

2. How much does it cost to send a message to Wallace Pack Unit?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Wallace Pack Unit?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Wallace Pack Unit. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Wallace Pack Unit. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Wallace Pack Unit?

   Mailing address:

   Wallace Pack Unit
   2400 Wallace Pack Rd
   Navasota, TX 77868
   Phone: (936) 825-3728

   Business hours:

   • Monday: 7:30 AM – 5:00 PM
   • Tuesday: 7:30 AM – 5:00 PM
   • Wednesday: 7:30 AM – 5:00 PM
   • Thursday: 7:30 AM – 5:00 PM
   • Friday: 7:30 AM – 5:00 PM
   • Saturday: Closed
   • Sunday: Closed

5. What are the visiting hours at Wallace Pack Unit?

   Visiting hours at Wallace Pack Unit vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (936) 825-3728 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Wallace Pack Unit?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Wallace Pack Unit for their specific mail policies.

7. How do I send money to an inmate at Wallace Pack Unit?

   You can send money to an inmate at Wallace Pack Unit through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Wallace Pack Unit?

   Many facilities now offer video visitation as an alternative to in-person visits. At Wallace Pack Unit, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Wallace Pack Unit?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Wallace Pack Unit for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Wallace Pack Unit, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Support flows through carefully structured programs designed to address the diverse needs of the population at Wallace Pack Unit. The facility's approach centers on building practical skills while fostering personal growth and community connections. These programs typically emphasize preparing individuals for successful reintegration while addressing underlying challenges that may have contributed to their incarceration.

Educational and vocational training programs form a cornerstone of the facility's offerings. The population may access basic literacy courses, GED preparation, and various vocational training opportunities that focus on marketable job skills. These programs often include hands-on learning experiences that allow participants to develop expertise in trades and technical fields. Work programs provide additional opportunities for skill development while contributing to facility operations and teaching valuable workplace habits.

Support services extend beyond traditional education to address emotional and spiritual wellness. Faith-based initiatives offer spiritual guidance and community support for those seeking religious involvement. Prison industries programs may provide structured work environments where the population can gain practical experience and develop professional skills. Also available are trauma-informed care services that help individuals process past experiences and develop healthier coping mechanisms. Healthy relationships programs typically focus on communication skills and conflict resolution, preparing participants for stronger family and community connections upon release.

Daily Life & Visitation

Structured scheduling forms the backbone of how the population navigates their environment, with administrative protocols actively guiding each aspect of daily routines. At present, residents follow established timeframes for meals, work assignments, and recreational periods that supply predictability to institutional life. The facility typically organizes activities around security counts and shift changes, ensuring the population moves through their day within clearly defined parameters.

Housing arrangements generally place residents in dormitory-style units or individual cells, depending on classification levels and available space. The population usually shares common areas for dining, where meals are served at designated times in a cafeteria setting. Personal property allowances typically include basic clothing, hygiene items, and limited personal effects that residents may store in their assigned living spaces. Also, commissary services provide opportunities for the population to purchase additional food items and personal care products within established spending limits.

Work assignments often include kitchen duties, facility maintenance, laundry operations, and grounds keeping, which supply structure while teaching practical skills. However, recreational opportunities may feature outdoor exercise periods, television viewing in common areas, and access to library materials when available. Visitation policies generally allow family members to schedule visits during specific hours and days, while telephone access typically provides regular communication opportunities with approved contacts. Programming schedules usually incorporate educational classes, substance abuse counseling, and life skills training that help prepare residents for eventual reintegration into their communities.