Wallens Ridge State Prison
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Guides for This Facility

How to Complete the Automated Consent to Receive Calls from Wallens Ridge
Waiting on a call from Wallens Ridge that never comes through? The missing step is often the automated consent — a quick process that activates your phone number on your loved one's call list.
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What That Four-Digit PIN Is at Wallens Ridge (and What to Do If It’s Not Working)
When your loved one at Wallens Ridge mentions a
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How to Set Up Your First Phone Call from Wallens Ridge State Prison
Wallens Ridge State Prison is a Virginia Department of Corrections (VADOC) facility, so statewide VADOC phone procedures apply. All calls and phone accounts go through ConnectNetwork, operated by Global Tel*Link. If your loved one is under VADOC custody but physically housed in a local jail, these steps won't apply—local jails have their own rules and phone systems.
Read GuideAt a Glance
Visitation
- Video visits usually must be scheduled at least 24 hours in advance.
- Visitors must be registered and approved before scheduling; minors must be listed on an adult's application and accompanied by that approved adult.
- Dress code: wear conservative clothing that covers from neck to kneecaps; no see-through or provocative clothing and footwear is required.
Communication
- VADOC automatically sets each inmate's or CCAP probationer/parolee's four‑digit phone PIN to their month and date of birth (MMDD).
- Calls from Wallens Ridge are recorded and monitored; an inmate must request an electronic recording block in advance to prevent monitoring of verified attorney calls.
- Inmates may maintain a call list of up to 15 approved telephone numbers, but numbers only activate after the subscriber grants consent through automated verification.
Sending Money
- Deposits to an inmate’s PIN Debit Account for Wallens Ridge are processed through ConnectNetwork and require the inmate’s 7‑digit state ID number.
- AdvancePay/prepay phone accounts can be set up via ConnectNetwork or by calling ConnectNetwork toll‑free at 1 (800) 483‑8314.
- Available deposit methods, processing times, and fees vary by facility and vendor; check the facility’s published information for exact options.
Inmate Lookup
- The Virginia DOC inmate locator shows people currently in state custody.
- Search results typically include housing location, current charges, bail amount, and next court date.
- You can search with at least the first letter of the inmate’s first name plus their full last name, or by the inmate ID number.
Contact Info
- The inmate phone system is operated through ConnectNetwork by Global Tel*Link and calls are recorded and monitored except for verified attorney calls.
- To deposit to an inmate’s PIN Debit Account via ConnectNetwork you must create an account, select VA/Department of Corrections, and know the inmate’s 7‑digit state ID number.
- Phone calls are normally limited to a maximum of 20 minutes unless authorized by the Director.
Facility Info
- By activating their phone PIN and using the telephone system, inmates consent to monitoring and recording of their calls.
- Staff will suspend telephone access during facility counts and may suspend access for emergency or security reasons.
- A unit head or administrative duty officer can permit an exception for a compassionate call after a death in an inmate’s immediate family.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Wallens Ridge State Prison may offer both in-person and video visits, but availability, hours, and rules vary—check the facility's current visitor schedule before planning your trip. You'll need to submit a visitor application and background authorization to the Central Visitation Unit, then wait for approval. Out-of-state applications often take longer. Video visits typically require at least 24 hours advance scheduling and can usually be booked up to two weeks out, though this depends on current facility rules. Bring a valid government-issued photo ID that matches your approved application. Any minors must be listed on an approved adult's application and arrive with that adult. For phone service and funding, use ConnectNetwork to set up AdvancePay/prepay accounts or deposit to an inmate PIN Debit using the inmate's 7-digit state ID.
Read full guideCommunication
Phone calls at Wallens Ridge State Prison run through the statewide VADOC system operated by ConnectNetwork/Global Tel*Link. All calls are recorded and monitored—except for properly verified attorney calls, which require the inmate to request an electronic recording block in advance. VADOC automatically assigns a four-digit phone PIN based on the inmate's birth month and day (MMDD). Having PIN trouble? Report it to the contract vendor hotline by dialing #21. Inmates can keep up to 15 approved numbers on their call list (including attorney and investigator hotline numbers), but a number only becomes active after the phone subscriber completes automated verification. Fund calls by setting up an AdvancePay/prepay account or depositing to a PIN debit account using the inmate's seven-digit state ID. Recipients can also deny collect or debit calls. Calls are limited to 20 minutes and may be suspended during counts or for security reasons. Stricter monthly limits apply in restrictive/restorative housing.
Read full guideSending Money
Money deposits for Wallens Ridge State Prison go through ConnectNetwork for the inmate's PIN Debit Account. Create a ConnectNetwork account, select VA/Department of Corrections, and enter the inmate's 7‑digit state ID number when prompted. Setting up phone funding? AdvancePay (prepay) accounts are also created through ConnectNetwork. Call their toll‑free support line at 1 (800) 483‑8314 if you need help. In Virginia, deposit options may include online portals, on-site kiosks, mailed certified funds, or authorized cash agents—but exact methods, posting times, and fees vary by facility and vendor. Have the inmate's full name, ID, and your contact details ready. If a deposit doesn't post, contact the vendor or the facility's commissary/finance office.
Inmate Lookup
The Virginia DOC inmate locator is the main state tool for finding people at Wallens Ridge State Prison. Search results typically show housing location, current charges, bail amount, and next court date. To search, use the state offender lookup or the facility's lookup page and enter the required fields—at minimum, the inmate's first initial and full last name, or the inmate ID number. Records are updated regularly but can be incomplete or out of date. For more specific charge and docket information, check Virginia Courts records. A few phone-related details also matter: an inmate's four-digit telephone PIN is automatically set to MMDD, calls made after PIN activation are monitored and recorded, and call lists (up to 15 numbers) require automated consent before numbers are activated.
Common Questions
Showing 6 of 18How do I apply to visit someone at Wallens Ridge State Prison?
Submit the visitor application (adult or minor) and the required background authorization to the Central Visitation Unit. Wait for approval before scheduling any visits; out-of-state applications often take longer to process.
VisitationCan I schedule a video visit at Wallens Ridge and how far in advance?
Yes—video visits typically must be scheduled at least 24 hours in advance and may be bookable up to two weeks ahead. Since booking windows can vary, confirm Wallens Ridge’s current scheduling rules before you plan.
VisitationHow can I add money or set up phone service for an inmate at Wallens Ridge?
You can set up an AdvancePay/prepay phone account through ConnectNetwork, and you can also call ConnectNetwork’s toll-free support line for help. To deposit to an inmate PIN Debit through ConnectNetwork, create an account, select VA/Department of Corrections, and have the inmate’s 7-digit state ID.
VisitationHow do I report or fix a Wallens Ridge inmate's phone PIN?
VADOC sets the default four-digit phone PIN to the inmate’s birth month and day (MMDD). If the PIN isn’t working, report the issue to the contract vendor hotline by dialing #21.
CommunicationAre calls from Wallens Ridge recorded, and can attorney calls be private?
Yes—calls are recorded and monitored through the ConnectNetwork/Global Tel*Link system. For verified attorney calls, the inmate must request an electronic recording block in advance, and the attorney number must be properly verified.
CommunicationHow many people can an inmate at Wallens Ridge call and when do numbers become active?
An inmate can have up to 15 approved numbers on their call list, including attorney and investigator hotline numbers. Numbers only activate after the subscriber gives consent through the automated verification process.
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Did You Know?
The default four-digit PIN for inmates and CCAP probationers/parolees is their birth month and day (MMDD).
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify