How to deposit funds, commissary, and payment options
Money deposits for Wallens Ridge State Prison go through ConnectNetwork for the inmate's PIN Debit Account. Create a ConnectNetwork account, select VA/Department of Corrections, and enter the inmate's 7‑digit state ID number when prompted. Setting up phone funding? AdvancePay (prepay) accounts are also created through ConnectNetwork. Call their toll‑free support line at 1 (800) 483‑8314 if you need help. In Virginia, deposit options may include online portals, on-site kiosks, mailed certified funds, or authorized cash agents—but exact methods, posting times, and fees vary by facility and vendor. Have the inmate's full name, ID, and your contact details ready. If a deposit doesn't post, contact the vendor or the facility's commissary/finance office.
Search for a loved one and send messages and photos in minutes.
Use ConnectNetwork to deposit to the inmate’s PIN Debit Account. Create a ConnectNetwork account, choose VA/Department of Corrections, and enter the inmate’s 7‑digit state ID number as requested.
Set up an AdvancePay/prepay phone account through ConnectNetwork. If you need assistance with setup, call ConnectNetwork toll-free at 1 (800) 483‑8314.
You’ll typically need the inmate’s full name (as listed by the facility) and the inmate ID number the vendor requires. If you’re mailing certified funds, include your name and return address and follow the vendor’s or facility’s mailing instructions.
If your loved one is at Wallens Ridge State Prison, you have two main options for funding phone calls: AdvancePay (a prepaid account you control) or PIN Debit (an account the inmate uses). Here's how each works — and how to decide which fits your family best.
Waiting on a call from Wallens Ridge that never comes through? The missing step is often the automated consent — a quick process that activates your phone number on your loved one's call list.
Wallens Ridge State Prison is a Virginia Department of Corrections (VADOC) facility, so statewide VADOC phone procedures apply. All calls and phone accounts go through ConnectNetwork, operated by Global Tel*Link. If your loved one is under VADOC custody but physically housed in a local jail, these steps won't apply—local jails have their own rules and phone systems.
